I found Garage Door Geeks here on Homestars and decided to go with them after reading all the positive reviews, particularly the comments about clear communication and honesty.
My old wooden garage door snapped and I was in the market for a low-mid range carriage style white door and a replacement motor for my old Sears Craftsman unit.
Initial contact was via email and they called me back later that day and we spoke about the project for about half an hour. We made arrangements for an on-site visit the next day. I did not call any other companies and I didn’t want the hassle of lateness and missed appointments. Homestar reviewers said they were good, and I was going to but faith in that until I had reason not to.
Oleg arrived on time. Pricing was transparent. They had a price sheet listing all their products and accessories. I needed aluminum capping as part of the job and pricing for that was a discretionary decision on their part. He was clear that it would take four weeks for the door to arrive and that an appointment for installation would be scheduled at that time.
I got the call exactly four weeks later and was able to get an appointment immediately as someone else had cancelled. The guys arrived on time and took most of the day, as they indicated. They swept up my garage after finishing and took all waste and packaging with them along with my old door and motor.
I’m very happy with the door and the whole experience from initial contact to payment. You won't go wrong with these guys.
- Company Response
wow, thank you for the effort and the awesome review :)