Our A/C Unit stopped working recently and the guys at Williams attended and quickly determined the problem. Chris was upfront and candid in that the unit (which was 9 years old) could be repaired on warranty but the problem would likely persist. Came over within a day or 2 to give a quote on a new system and walk me through the various options including the benefits and unlike other retailers, the most expensive option was not the best option. After agreeing with the product they scheduled us in for the installation.
The installation team was courteous, professional, tidy and took the time to do an excellent job. I received a full explanation of all the work done along with maintenance and care instructions. When complete, the total invoiced price was exactly the same as the quoted price.
The A/C is working great and I was exceptionally happy with Williams from start to finish. I will certainly use Williams again and they are an easy recommendation to others for HVAC services. Exceptional in all respect from start to finish.
- Approximate cost of services:
- $4,000.00
- Company Response
JP, thank you for hiring us to handle this replacement project and voicing your experience online. Looking forward to working with you again.
Don Snow