Thank you Christina for your kind review. I am very pleased to hear that you had a great experience with our company. At Smart Movers we work very hard to make sure that our clients are happy.
This entry did not meet HomeStars review criteria.
Nisreen, we thank you for being our customer and appreciate your feedback. Below, we would like to explain our service in details:
1. Regarding the billing and time, we do bill our customers in increments of 30 minutes at half of the hourly rate. 10-15 minutes of labour will be billed as half hour. Our crew worked 8 hrs 45 min, so we charged 9 hrs of the job. This is common practice in moving industry throughout North America.
2. 40-45 min from each hour was spent to carry the furniture and items from house to the truck, the rest 10-15 min was spent to pack the truck down (it wasn't a break). All items have to be put in right position in the truck and strapped down to safely transport the furniture.
3. We need to confirm in advance with our clients if they need floor runners or not. In this particular move our movers brought not only floor runners, but also shoe covers.
Thank you Aaron for your business and positive review. Wish you all the best.
Thank you Beleck for your nice words.We're very glad that your moving experience was great and we're hope to work with you again in the future
Thank you John for writing your review for our company. Nothing makes us happier than a happy client.
Moving from Richmond Hill to Guelph
Thank you Mick very much for your compliments. We're glad that your relocation went smoothly and looking forward to work with you again in the future.
Thank you Melissa for giving us a feedback on our service. We value your business and it had been a pleasure working with you.
Thank you Netta for your great review! Thank you for choosing us for your moves. We hope to work with you again in the future!
Smart Movers is one of the leading full service moving company in Canada. We are a professional moving company with highly qualified employees and specialized trucks and supplies. We fulfill every move with great care, complete safety and fast and maximum efficiency.
We offer the following full range of services: residential, commercial, provincial, national, packing service with packing materials, disassembling and assembling, climate controlled storage, sensitive moves such as piano moving and pool table moving, garbage removal and cargo deliveries.
We have earned a high referral rate from our customers and great reputation because the main priority of our moving company is our client's Satisfaction.
