Optima Windows and Doors

Formerly Optima Home Improvements Ltd.
Windows & Doors Installation & Service
17 Canso Road #4 Toronto ON M9W 4M1
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Reviews for Optima Windows and Doors

Average customer rating:
9.9 10 (298 reviews)

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Mark Irvine from Toronto
Mark Irvine from Toronto
8 reviews Toronto, ON
10/10

Replaced two windows

I wanted to change two older windows in my house. I called a number of different companies, and Optima's prices were the most competitive. Yulia, the sales rep, was excellent: she was really friendly and not too pushy. She gave us different options for the type of windows, and she helped us to get what we wanted. I've been in contact with her a number of times in the past weeks as we've waited for the windows to be ready and to organize the installation, and Yulia always responds quickly and politely.

The installation was yesterday. The guys were polite, on time, and clean. Even though it was rainy and miserable outside, they did not track any water or dirt inside. The windows are very nice and seem to be working fine. They are definitely easier to clean, and they are so much better at keeping cold air out than the older windows I replaced, so I'm happy.

I will definitely recommend Optima. Thanks, Mark

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member. We can be reached at 647-800-6973.

Kendra in Brampton
Kendra in Brampton
0 reviews Brampton, ON
10/10

Pretty impressive job guys

It’s so exciting to see how our house was transformed to a bigger more open space with new panoramic windows that Chris has suggested to install. Now we get more light and better view trough large energy efficient glass in our new Optima Windows. Two of our neighbors are replacing windows with Optima as well!

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Junior in Ottawa
Junior in Ottawa
0 reviews Ottawa, ON
10/10

Keep up the good work

We have compared three companies and decided to go ahead with Optima for quality and price combination. Took them a little longer then expected, but we were getting email from them with updates, which was nice. Crew came on time, installed everything quickly, out home is much warmer and quieter with new Optima Windows. Keep up the good work, guys!

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Debbie in Toronto
Debbie in Toronto
1 review Brampton, ON
10/10

Windows

Very satisfied with the product and the team that installed it. The team worked efficiently and completed the job in time.

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Bradley in Toronto
Bradley in Toronto
1 review Toronto, ON
10/10

Absolutely amazing!

We have been researching before we made our final decision to go with Optima for the last two years. Every company has its own thanks, but Optima stood out with their price and quality offer. The windows were installed three months after they were ordered and we couldn’t be any happier with how fast the installation was, how clean our house was left.

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Aditya from Brampton
Aditya from Brampton
1 review Brampton, ON
10/10

All Windows, Front & Patio Door

We would give Optima 10 out of 10 for this project. Here is how the process works – elaborated for those who are oblivious to what actually happens in such projects, just like how we were.
Our windows project started with Alina visiting our house one evening. She is very soft-spoken besides being very professional. She expertly estimated the measurements of the doors and windows. We went through the advantages of the different window styles, the material used in the construction etc. She patiently provided answers to all our queries. It was quite late by the time we finished. She had estimated/measured all the doors and windows and had provided us the project cos. We then signed the contract.
Later we had Artour coming over to actually measure the windows and doors. Except for a few, he had done these measurements from the outside.
The installation was estimated for about a month later but due to the Covid situation this got delayed by around 2 additional months.
The Optima installation team (probably 6 persons) arrived at our place on the day of installation, right on time. They were truly professional and extremely efficient. They not just replaced 26 windows but also the front and the patio door in just 1 day, even though they had asked for 2 days for the installation. The team had worked in such a way that the family had some privacy on one floor and when that was completed they asked us to move to the area where the installation and cleanup was done.
They did a thorough cleanup at the end but be ready to discover a lot of dust/dirt hidden under nooks and crannies that you will discover in the following days.
Have no hesitation in recommending this company to friends and family.
Just a suggestion for them (that has already been provided to them). Had requested them to provide me with what comes for the double doors (from the factory). I had not got a proper response. I needed to know if there were latches provided (yes they are). No handles (so get them) and there are 2 openings for the deadbolt (for each door). This was the issue – I expected only 1, so nearly at the end of the day had to get something to put a dummy lock for the second door.
They should now be providing this information to all clients who order doors - and maybe also explain in detail, to the clients what the whole process would be. They did do that but probably it was not enough for us (but now you know) 
Kudos to the Optima team for a job well done and for their professional and soft-spoken attitude and being considerate in interacting with us.

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and Doors in Brampton with Optima Windows and doors and we hope we can be of service again to you or a family member. We can be reached at 647-800-6973.

Virginie in London
Virginie in London
0 reviews London, ON
10/10

Reliable

We have met with five different companies and Optima won our trust with their quality of their product, knowledge and expertise of sales rep Gleb and professionalism of their crew. We know the two of our neighbors have signed with them already. I’m sure you can trust them your window and door replacement project

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors in Toronto with Optima Windows and doors and we hope we can be of service again to you or a family member. We can be reached at 647-800-6973.

Miles in Brampton
Miles in Brampton
1 review Brampton, ON
10/10

Based on my experience

I selected Optima windows and doors in July 2020 after doing some research. The person doing the estimate was very thorough, explaining the work in detail and courteous. Considering the size of my house, the cost seemed reasonable. The workers arrived promptly at the time specified and appeared to have done a first class job. They also made a couple of changes at no extra cost. Based on my experience, anyone choosing Optima Windows and Doors will not have cause for disappointment.

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors in Toronto with Optima Windows and doors and we hope we can be of service again to you or a family member. We can be reached at 647-800-6973.

Rick in Toronto
Rick in Toronto
2 reviews Toronto, ON
8/10

Windows and Doors replacements

Good overall team. Make sure you follow up with them every 2 weeks to make sure the manufacture provide them the corrected glass for the windows. Otherwise it would take another month at least to order the corrected one.

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors in Toronto with Optima Windows and doors and we hope we can be of service again to you or a family member. We can be reached at 647-800-6973.

doug
doug
2 reviews Oakville, ON
10/10

Colour of the windows frames is a perfect match to the other trim on the house

It was worth the wait to get the windows installed. I have got some compliments on the design on the inside of the frames. The arch window glass is also a nice touch, rather than the wood that was there before. Nicely done ! So glad I chose coloured frames rather than the common white ones.

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors in Toronto with Optima Windows and doors and we hope we can be of service again to you or a family member. We can be reached at 647-800-6973.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Optima Windows and Doors

At Optima Windows and Doors, we pride ourselves in setting industry high standards with experience, dependability, consistency, and quality workmanship. Our team is comprised of certified, skillful window professionals with an upwards of 20 years experience. No job is too big or too small. We treat every project equally providing professional and reliable service throughout the GTA.

CATEGORIES
Windows & Doors Installation & Service
WEBSITE
https://optimawindowsdoors.ca/?utm_source=homestars&utm_medium=listing&utm_content=homestars
YEAR ESTABLISHED
1998
PAYMENT METHOD
ALL Major Payment types Accepted.
MEMBERSHIPS
SAWDAC, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Exclusive Lifetime No Limitations Fully Transferrable
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