Eaves Experts Ottawa

Thank you very much J&N. It was an absolute pleasure dealing with you and your lovely wife.
It pained me to hear about how you were treated by another contractor. I believe I would've treated you the same either way, but I am sure that your experience motivated me even more to make sure that you were looked after well, even in this small aspect of your home. I'm glad we were able to come up with solutions together that has your home as well protected from rain water as possible.
We believe in taking the time to listen so that we can understand why you have called us there and come up with a commensurate solution that is hopefully as pleasing to the eye as rain gutters and pipes can be.
And for us it was pleasure dealing with such endearing, reasonable and kind people as both of you.
Thank you so much for choosing Eaves Experts Ottawa and taking the time to share your experience. Best wishes on finishing off your home. Bye for now

Hello M & D. The black colour did turn out nice, didn't it? I'm glad you thought of it. My customers often have great ideas just like that that I didn't think of. That's why I like to meet my customers in person to plan the project out with them. I'm so glad that you chose us over the other companies. My mom will be glad to hear it's because I was nice. It was a pleasure working with both of you. Thank you for your business and your kind words as well. Best wishes and bye for now.

Thank you for choosing Eaves Experts Ottawa and for your kind words above. When people invite us to their homes, we come prepared to truly listen to their eavestroughing problems, diagnose them and propose the simplest solution. Many companies are only prepared to tell you how much it will cost to replace the entire system, often without even asking what the problems are. However, most systems just need a little bit of attention to have them performing well again. This not only saves our customers money in the end, but helps avoid waste of of our planet's precious natural resources. It's a win for everybody and we find it satisfying. At times, we will recommend replacement, but it's not our goal. Thank you again.

People's homes really need to be protected from water. So, we are glad to continue offer maintenance services. We like to help our customers understand what the issue is so that they in turn understand the suggestion we are making and why it will work instead of just telling you how much it will cost and to trust us. I'm glad we were able to care for that leak and help reduce how much maintenance your gutters will need going forward to. Thank you for being a pleasure to deal with. Bye for now

Thank KB. It was a pleasure dealing with you on this importance maintenance item. I'm so pleased that your home is now better protected and looks quite bit nicer as well. I'm glad we were able to look after this quickly for you and to your satisfaction. Thank you for choosing Eaves Experts Ottawa and for sharing your experience with others. Bye for now

Thank you Marcel. It was a pleasure meeting you and helping maintain your eavestrough system as well. Thank you for your recommendation. Thanks again and bye for now

Hi Danielle. I'm so glad we chanced upon each other when I was working at your neighbour's. I'm glad I could be part of making your ramp/home safer for your family this winter. That's why I made sure to fit it in before spring. It was a pleasure dealing with you. Thank you for choosing Eaves Experts Ottawa and sharing your experience with others.

Part of what we like about what we do is finding the solution to problems instead of just ripping everything off automatically and replacing it. Often with just a few minor adjustments we can keep the existing gutters and still get the water going to the right place. We are glad we were able to solve this persistent problem for you by using this technique. Thank you for you kind words. Please let us know if Eaves Experts Ottawa can ever assist you again.

Hi K. Glad to hear you were pleased. Usually once we give a price there won't be a change, or not much, to it unless there are exceptional circumstances. Even then we would usually try to reach the homeowner to discuss first and not just add a surprise to the bill. The repair work didn't really add any time to our visit, so we didn't feel the need to automatically upcharge you for it. We are trying to establish long term relationships, not just charge as much as we can on each item. Please let us know if/when we could be of assistance again. Thank you for your business and taking the time to share your experience.

I can't always respond as quickly as I'd like, especially this time of year, but when I know there's an emergency, I do what I can when I can. Glad this was true in your case Marni. Thank you for your time to share your experience.