Andrew provides some of the best customer service I have ever encountered. He is extremely polite and responsive to requests.
We hired him to replace a sagging/leaking gutter and downspout on one side of our home (about a 30 ft stretch). Even though it was obviously a very busy time of year for them, they were happy to help me out. He matched the existing color and style very well, and did exactly what was requested.
The most impressive thing was that he and his partner worked late into the evening, even though it was very cold and the ground was already covered in snow.
Excellent workmanship!
- Approximate cost of services:
- $400.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Matt. Thanks so much for your kind words. It's nice to hear my mother raised me well(lol). We were eager to get that gutter looked after for you before winter. And don't worry, we were dressed for the weather and those headlamps made the job quite easy.
Thanks for you offer of hospitality as well. Sorry we couldn't get those minor details looked after this season, but we'll fix them up soon in the spring. Looking forward to seeing you then. Have a safe and happy winter. Thanks again for choosing Eaves Experts Ottawa to handle this little project for you.