Where to begin - we had worked with Scott and Laurie in 2017 on a mostly exterior renovation/refacing with some interior components and were very pleased with the workmanship, honesty, attention to detail and finished product.
We decided in fall 2020 to renovate a totally unfinished basement for our growing family, and Scott and team were really our only choice given our past experience. That job concluded in early 2021 and by that time, we'd decided to pull forward a much larger complete kitchen renovation to move seamlessly from one project to the next. That job involved moving the kitchen down a level (old backsplit house), knocking down walls, adding a steel beam, reworking plumbing and electrical, creating a mudroom with direct entry to our garage, etc - effectively soup-to-nuts rethink of our main living space.
In short, we are thrilled with our new space. Scott, Jay and Brandon worked tirelessly over months to make sure all the details were right. They put up with my & my wife's neuroses and were always willing to explain & re-explain the process, the options etc. They demonstrated great patience given how particular we were about certain elements.
All three added value with creative ideas along the way and always made sure we were happy with both process & outcome. Things that stand out - Scott working tirelessly on a complex hidden door to a coldroom that doubles as a bookshelf (Jay's idea!) - it is a very cool feature. Jay and Brandon efforts to re-work/re-enforce some old floor joists framing to accommodate my wife's legacy concern about its stability, Jay & Brandon working to solve a few totally unrelated problems (ie a leaky basement window due to a bad window well) to what they were there to do etc.. Frankly there are many instances (too many to type out) where they went above and beyond. Quality workmanship, quality people - if I had to sum it up more succintly.
Scott's subcontractors - demo, electrical, plumbing, and kitchen design/build were all high quality, approachable and helpful throughout the process. We were informed of all key decisions and asked questions at the right times - a trait I've found is not actually common in the business. They all treated our house with respect and always made sure they addressed any minor questions/concerns we had, really about anything at all.
We have complete trust in Scott and team, and obviously recommend them to anyone. We wouldn't have wanted to work with anyone else for this job, and are very glad we picked Scott & team to re-imagine our house.
We look forward to working again with them in the future (if they'll put up with us!) as we have a couple smaller jobs left to tackle!
- Approximate cost of services:
- Company Response
Thank you very much Ryan! It was a pleasure to work with both of you. We cannot image much more to do with your 'new home', but it would be a pleasure to work with you anytime. Wishing you many happy years and many wonderful memories with yourselves and children in your home.
All the best,
The Will Construct by Design Team