Concept Lighting

Purchased an expensive chandelier (great price) they had in stock took it home thinking i could assemble and install myself but i didnt have all the parts. I spoke with the store manager Rose....they sent a technician and lo and behold the parts were in a part of the box i didnt see. I was so embarrased but the technician took the time to help me assemble then he actually installed the piece for me NO CHARGE. I was thrilled great store best lighting by far in the GTA and good service....Thanks Rose