When our house caught fire, Bachly was the company that was called by our insurance company to secure and fence off the house and empty its contents. The emergency response team was just incredible. They took great care in handling our belongings and seemed to intuitively know the items that had sentimental value to us. Two years later, we are in our re-built home, and as we continue to unpack the Bachly boxes, we remain so touched by the obvious time and care that Bachly took in protecting and packaging our belongings. It was our initial impression of Bachly that compelled us to select them in managing the building of our home, and we are so glad we made this decision.
Bachly has a network of excellent trades – they have everything covered, from excavation to roofing! James (our Bachly Production Manager) did an impeccable job coordinating all the different trades. James communicated effectively with us, always keeping us apprised of what was going on at the house, and was instrumental in keeping us on schedule and acting as a liaison between us and the trades. James and Cameron (the VP of Restoration at Bachly) were always available to answer our questions and listen to our concerns.
As with any project as large as a re-build, there were a few, minor mishaps. It was these mishaps that defined for us just how great a contractor Bachly is. Bachly was completely accountable and took full responsibility for anything that went wrong and needed to be corrected. And, they ensured we were satisfied with the end-product. The customer service from Bachly was truly remarkable.
From start to finish, Bachly helped us through our tragedy. We have a beautiful new home, and we are so glad we entrusted its rebuild to Bachly.
- Approximate cost of services:
- $650,000.00
- Company Response
Thank you for your review! We hope you're enjoying your beautiful new home. It was a pleasure working with you!