We had the whole house renovated and one of the things that we wanted to upgrade was the window coverings for the whole house. I found The Shutter Factory and I emailed them for a quote but I was interested in vinyl shutters. Greg came to our house and showed us both vinyl and wood. Needless to say, once we saw the wood shutters , we fell in love with it right away. The look is just classic and the beauty is timeless. Greg was patient with us when we changed our minds 3 times! From old trim/inside mount to old trim/outside mount and finally new trims with sill removed/inside mount. Thank you for being patient with us and for answering my endless questions. Thank you Pete and Kevin for your attention to detail installation. Thank you for making sure I have my new shutters before Christmas. If you are searching for a good quality Canadian made shutters, you must give Greg a call. I have already given your number to two of our friends.