The Shutter Factory

Shutters & Blinds
Hamilton ON L8N1V5
Write a Review
Write a Review
Shutters & Blinds
The Shutter Factory
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.


This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for The Shutter Factory

Average customer rating:
7 10 (1 reviews)

Sort by

Melissa in Hamilton
Melissa in Hamilton
4 reviews Hamilton, ON


** Latest Update May 23rd : Cracked shutter fixed mid May and installed one week later so even though it is a long wait for it to be fixed , I am glad it is finally fixed. Added a few more stars because fair is fair - they do look good.

**Update : Dropped a few stars because one of the shutter had a crack on the upper left hand frame less than one month after installation - contacted the company back in January , it is now April , still not fixed. I am almost giving up and most probably will get some other company to do it. But if things changes , I will re-update as I believe in reviewing a company fairly **

We had the whole house renovated and one of the things that we wanted to upgrade was the window coverings for the whole house. I found The Shutter Factory and I emailed them for a quote but I was interested in vinyl shutters. Greg came to our house and showed us both vinyl and wood. Needless to say, once we saw the wood shutters , we fell in love with it right away. The look is just classic and the beauty is timeless. Greg was patient with us when we changed our minds 3 times! From old trim/inside mount to old trim/outside mount and finally new trims with sill removed/inside mount. Thank you for being patient with us and for answering my endless questions. Thank you Pete and Kevin for your attention to detail installation. Thank you for making sure I have my new shutters before Christmas. If you are searching for a good quality Canadian made shutters, you must give Greg a call. I have already given your number to two of our friends.

Review has 2 previous versions
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Shutters & Blinds pros in Hamilton?