Tidy Whity

House & Apartment Cleaning
Toronto ON M5R2E2
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HomeStars  >  House & Apartment Cleaning in Toronto  >  Tidy Whity  >  3 Bedroom Cleaning
Christine in East York
Christine in East York
11 reviews East York, ON
0/10

3 Bedroom Cleaning

You get what you pay for! The cleaning company that I had previously used was not available for my short noticed so I tried TidyWhity as they were able to accomodate my short notice! However, I arrived at home and a gentleman approached me stating he was with the cleaning company. I asked if he was going to do the cleaning and he responded that the two ladies with him where the cleaners. Unfortunately, I still had workers in my home finishing a reno so the 3 bedroom cleaning job would now only be the kitchen a small powder room and the living/dining room. This was my fault and I indicated that I would still be paying for the full amount quoted even though the service was for a quarter of the space. They enter my home and the gentleman who stated that the ladies where the cleaners immediately started cleaning the powder room. He was scurrying around cleaning as if I was an inconvenience to him and they only had 5 minutes! Then one of the ladies exclaimed that she would not clean the fridge as there was food in it. Who has a fridge with no food??? The other lady jumped in and said she would take care of it. I also asked for eco friendly cleaning, but the rags and sponges they were using have had better days. They were probably cleaning for about an hour and I couldn't wait for them to leave so that I could reclean everything.

Approximate cost of services:
$180.00
What could this company do to improve their services?
They need uniforms or atleast attire that is presentable. They did not appear trustworthy, and you need that for cleaners.
Any advice to offer fellow homeowners facing a similar project?
Maret's Quality Home Cleaning...alot more money, but you walk in and it feels like home!
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