Weather Pro Windows and Doors inc

Windows & Doors Installation & Service
HomeStars  >  Windows & Doors Installation & Service in Calgary  >  Weather Pro Windows and Doors inc
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90%
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Reviews by rating (past 12 months)
23
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6

Reviews for Weather Pro Windows and Doors inc

Average customer rating:
9.3 10 (144 reviews)

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Ray in London
1 review London, ON
10/10

Igor and his installer Konstantine were great. Our bay window is huge and the guys were very professional and thorough. The windows are great the install is top notch and the price could not be beat.

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Company Response

Hello Ray- Thank you for submitting a review for Weather Pro Windows and Doors. Our main focus is to ensure we provide a quality product and an excellent customer experience. From manufacturing to sales to installation and service, our entire team takes pride in their work and in making sure it's a clean and seamless process. There's a reason we've been in business for over 20 years your kind words really justify our efforts. Thanks again for taking the time to submit a review. Enjoy your new windows
Sincerely
Team WP

Vitaly Block in Vaughan
1 review Vaughan, ON
10/10

After a few quotes and interviews with other companies sales we decided to go with Weather Pro.
Ihor was our sales man.
He really took the time to explained everything to both my wife and myself, and my wife have tons of questions. We were very comfortable with Ihor and that's one of the reason we went with Weather Pro. The installation crew, amazing! The reviews from homestars didn't disappoint at all!
Weather Pro did a great job with the entire windows .The crew was punctual all the time, nice and polite .All flooring was protected and the guys were clean up their work at the end of the day. Pricing was very competitive and estimates were detailed. The installation went smoothly despite the cold weather.

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Company Response

Hello Vitaly - Thank you for submitting a review for Weather Pro Windows and Doors. Our main focus is to ensure we provide a quality product and an excellent customer experience. From manufacturing to sales to installation and service, our entire team takes pride in their work and in making sure it's a clean and seamless process. Thanks again for taking the time to submit a review. We know you have a choice and appreciate that you chose Weather Pro Windows and Doors. Enjoy your new windows .
Sincerely team WP

Private User
1 review Saskatoon, SK
10/10

I doubted to sign a contract with a Weather pro or with another company, but I decided to go with a Weather Pro Windows and did not regret.The job was completed on time as promised. All the calls that I addressed to the Weather Pro Windows were answered. Thanks to Installers Greg and Vitali, they did awesome job.

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Company Response

Thanks very much for the excellent review! Enjoy the door, and let us know when your ready for your next project!

Sanin Shamil in Vaughan
1 review Vaughan, ON
10/10

Hello Weather pro, will say thanks for your team, they just doing great job, installation and product are excellent. Just want to describe: fast, clean, professional, efficient . I love it ! Thanks again , who have been involved. Will definitely recommend Weather pro to my friends and relatives

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Company Response

Thank You so much for the excellent review Sanin! Please don't hesitate to contact us for your next project, we'll be happy to help!

MaryAnn from Calgary
3 reviews Calgary, AB
2/10

Sales man was great, installation was great, price was great. I would have given this company a 10/10. But I can’t even get a proper receipt for my taxes. I have been very patient and following up with Weather Pro at least 1-2 every week. The job was completed over 5 weeks ago! They got my $$ and now I’m getting the worst service for this very simple request.

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Company Response

Hello MaryAnn

We are happy that the windows and the installation was to your sutisfaction how ever we are wondering why the 2 star as a review !!!
You have gonten the receipt for your taxes the day you signed the contract and should be used for your taxes .
If you require additional invoices we can get them for you .
Please Email us with your request as this is much more efficient way for us to reply to you with your concerns as our phone lines always tied up .
We really hope you can revise your 2 star review and find it in your heart to give us a second chance and provide you with your additional invoice.
We also would like to wish the best of seasons greetings to you and your family.

Clayton
1 review Saskatoon, SK
10/10

From the moment Andre and his crew showed up they were professional. They took care when working inside with sheets covering furniture and flooring. I am extremely picky on workmanship and Andre certainly delivered. As with anything minor things come up that are not a big deal especially when dealing with stucco. These guys worked very hard from the moment they arrived on scene. Would highly recommend Andre and his crew. Keith the sales rep was also great to deal with. I can’t count how many times I had to call him with questions about our order or things I needed answered. He took the time to answer everything and was very helpful. Will definitely be using them to replace my back door in the future. Lastly, had zero issues offering these guys coffee or water as appreciation for the hard work in the cold all day.

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Company Response

Clayton, you and Tosha are a joy to work with! I'm really happy you're pleased with everything! Thank you so much for the excellent review! We'll be ready for your next project as soon as you are!

Elena in Edmonton
1 review Edmonton, AB
10/10

We are totally impressed with the windows and door put in our house last week. The house become wormer next hour the windows and door were in, we had to turn the furnace down. When in November? Fantastic... The quality and care of the installation are outstanding. Sasha is a "master" Installer very thorough and meticulous in his workmanship. All of them Installer Sasha his assistant Vitalii and their Regional Manager Elena make very professional and trustworthy team.

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Company Response

Thank you so much Elena for the excellent review! Sasha, Vitali and Elena are tremendous people to work with! We're very happy you're happy! We'll be ready for you for your next project!

Samantha  in Calgary
1 review Calgary, AB
9/10

Decided to change two doors in my house in Winnipeg and choose Weather pro to do that for me. They promised me to make it fast before I leaved to USA to see my relatives. They kept promises and the install doors within five weeks. Other companies gave me 7-8 weeks. I am pretty happy with the quality of the job and workmanship.
Thanks to salerep Vlad and installers.
Samantha

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Company Response

Thank-You Samantha for the excellent review of our company, and of Vlad! He's definitely one of our best! Please enjoy the doors!

Ian in Calgary
1 review Calgary, AB
5/10

Had a set of 3 double-hung windows and a double French/garden door installed in our home this year.

Product:
No complaints about the windows, they were well built and everything worked properly. The door set was another story. It is a custom French double door set where the left side opens and the right side is a garden door/screen that cranks open. We had a something similar at an old townhouse but it was built as a single unit. The one from Weather Pro was just two separate doors installed side-by-side. It didn't look as good and I don't think it's as secure either. They also clearly used a window crank for the garden door and the install team just sealed the space in between with silicone (see picture).

Service:
I called weather Pro multiple times about the ugly door crank and some minor sloppiness in my install. The salesman (Joe) and the office staff never did call me back, but I eventually got a call from the installation contractor. He was good about coming over right away, but I really got the impression Weather Pro just told him to deal with it to make us go away. At no point did they really respond about the handle, so the contractor added a piece of white aluminum to cover the open side, and I ended up adding a cover-up strip to the space between the doors myself.

Conclusion:
Weather Pro outsources their manufacturing to an Ontario company and don't seem to have the willingness or control to make changes when something is wrong with that product. I would recommend making sure your product is manufactured locally, or at least by the same company who sells it to you, and can't really suggest using Weather Pro.

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Company Response

Ian
In response to your review;
For your information our windows are made in Ontario as well and there is no issues with them according to you .
as far as the doors concern every door manufacture has their own way of designing their product ,not all door manufacture make identical design,you can not compare our door to your old door and question us for providing you a different design door.
according to our installer the work performed at your house was done professionally .
please keep in mind that many manufactures of windows and doors in Alberta still source out parts and product from Ontario,Quebec and other countries in order to provide their customers the best product line and quality.
In fact i am sure most of the products in your house (roof,insulation,drywall,floors,plumbing,electrical....) are nor made in Alberta.

Izabela  in Calgary
1 review Calgary, AB
10/10

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After comparing a few different window companies and types of windows we decided to use Weather Pro Windows & Doors to replace a large complex custom window. They helped us review the different options we had and we agreed on a new design. They clearly explained the process and the timeline. They were extremely knowledgeable and took extra efforts to make sure the installation was done correctly and prevent leakage issues like we had with the old windows. They worked with us to make sure we were happy and very responsive to any concerns that we had. The crews that came out to our house were very were friendly, knowledgeable, and professional and actual company employees and not sub-contractors. They cleaned up after themselves and were very personable. When we found a manufacturing defect in one of the windows they were prompt to address it and the manufacturer provided a replacement. We were so happy with them we had them replace some additional casement windows in our basement as well. We are planning to use them again when we build a new house and we would highly recommend using them.

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Company Response

Thank you so much for the excellent review Izabela! We are extremely happy you're enjoying the new windows! We'll be ready to help with your next project for sure!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Weather Pro Windows and Doors inc

Winters in Canada can be quite harsh, Your home is a source of pride and a reflection of your hard work, success and distinct taste. You and your family deserve the very best. Weather Pro's windows and doors are some of the strongest and heaviest in the industry. Our products will give you long lasting, beautiful, maintenance free enjoyment year after year. Weather Pro windows and doors is dedicated to supplying the highest quality windows and doors in Calgary, Edmonton , Winnipeg and surrounding areas. More comfortable and energy efficient while at the same time requiring virtually no maintenance.

At Weather Pro windows and doors we listen to our customers. We understand what you want and you can count on us to provide you with a reliable, superior quality products, services and warranties backed by a company you can trust.

Weather Pro windows and doors line will fit your home perfectly. Every product is custom with a wide choice of colors. The glass and grid options are available. Whether you are building a new home or improving your existing home, you can design a window that meets your own unique needs.
BOOK YOUR FREE ESTIMATE TODAY!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Energy star windows and doors
SERVICES
suplly and install Energy star windows and doors
WEBSITE
http://www.weatherpro.ca
LICENSES
city license and provincial license
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WARRANTY TERMS
Life time warranty
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