Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (287 reviews)

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DAVID from Toronto
DAVID from Toronto
1 review Old Toronto, ON
10/10

WATERPROOFING

Doctor Rooter did waterproofing of the basement in my house a month ago. I have to admit that, from my life experience dealing with all kinds of renovation either house improvements works, I know, that these jobs are noisy, hard and dirty; and require a lot of organization, efficiency and knowledge. And I’ve been afraid that my life would go out of regular pace within this week. But these guys have excellent workmanship; they work fast, clean and neat. It was important for me and my wife as parents to be sure, that guys would not smoke in the house, do their job as clean as possible, won’t disturb my wife a lot, and of course, finish it on time. It was pleasure to deal with them, did not have any problems at all. I would definitely recommend these guys to anyone. Thanks Doctor Rooter, especially we grateful to Oleg and his crew, for being respectful to my family and our home.

Approximate cost of services:
$11.00
1 of 2 people found this review helpful.
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Company Response

David thank you for taking time and sharing your experience with others! It is true that house improvement works a bit messy and noisy, but we try to minimize the effects, especially take into consideration your household. All projects are individual and sometimes a bit tricky to us, so our purpose to meet all customers needs. Doctor Rooter crew happy to greet you and your family, best wishes for the Holiday Season!
Dr Rooter

Nikki from York
Nikki from York
1 review York, ON
10/10

snake draining

Respectful/Knowledgeable/Fair Priced:
I've calling numerous companies who refused to give me a quote over the phone. Doctor Rooter not only gave me a quote without hesitation but offered to come over within the hour. He took great pride in his work and refused to leave until he was able to complete the job fully. The last plummer said it couldn't be fixed completely and said I would have to call him every 5 weeks. Its refreshing to know there are still companies out there who care about the customer not just the money. I would definitely recommend this company and will be calling them in the future for any work needed.

Approximate cost of services:
$180.00
0 of 1 people found this review helpful.
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Company Response

Hi Nikki, thank you for your feedback, we appreciate your time! We try to put our best efforts in every and each job, from the beginning till the end. Thanks for choosing Doctor Rooter, best wishes for the Holiday season!

Ryan from Toronto
Ryan from Toronto
1 review Old Toronto, ON
10/10

Drain Cleaning

Had a clogged drain in the shower, the water almost stayed in there. Have been trying to clean it myself but desperately. So searched for a plumbing company, spoke with three companies representatives and choose Doctor Rooter. We decided to schedule it this evening. I was happy, shower have been working same day. Alex gave me some useful advices. Moreover, he didn’t leave any mess after him, even worked in safety shoes. Very satisfied with his service.

Approximate cost of services:
$0.00
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Company Response

Thanks Ryan, we so glad to hear from you! Our team goal is to work effective and quick, as well as stay courteous and polite to you and your home. Thank you for choosing Doctor Rooter, our warmest regards!

Brian Dayes from Etobicoke
Brian Dayes from Etobicoke
1 review Etobicoke, ON
10/10

Plumbing - toilet repair

I wrote an inquiry looking for a firm to provide a no obligations quote for a small job as the 3 firms i called all required a $60 fee just to show up. Oleg responded and promptly showed up, assessed the job and completed it in 30 min - for $50! Very polite, tidy and personable. A true pleasure to do business with !

Approximate cost of services:
$50.00
0 of 1 people found this review helpful.
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Company Response

Brian, thank you very much for leaving your feedback, we appreciate that. It was a small job, even though every and each should be done completely flawless. Thank you for choosing Doctor Rooter. Warmest regards.

Bellinda from North York
Bellinda from North York
1 review North York, ON
10/10

Fixing faucets

I’ve got a problem recently in my house, in the kitchen and the bathroom upstairs- leaking faucets. The water has been dripping constantly, it’s driving me crazy! But in all this daily grind I never had a chance to take a day off, and finally resolve all little problems around the house, apparently thoughts of running water bothered me only late in the evening. Nevertheless, last Sunday forced myself to call Doctor Rooter; my colleague gave me their number. So, taking a minute to thank Doctor Rooter for quick response, courteous service and for saving my sake!

Approximate cost of services:
$122.00
1 of 1 people found this review helpful.
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Company Response

Thank you Bellinda for taking time to write a feedback, we appreciate that. Yes, matters like that are insignificant, thus it is harder to find time to take care of it. Thanks for choosing Doctor Rooter and have a break!)

paul J from Mississauga
paul J from Mississauga
2 reviews Mississauga, ON
10/10

Quick Bathroom Reno

I have never written a review before on home stars, but after the help and service I received from Doctor Rooter I though I would. The project started off with a quick remodel of our 2 peace bathroom. Once I opened it up and took it down to studs I had found lots of issues with the existing pluming hidden behind the walls. So I did what I think most do and opened up Home Stars and read a lot of reviews and pick three. I got a free estimate from each, but decided to go with the Doctor because of there knowledge and expertise. They did the work quickly and efficiently. I was happy and felt like I had made the right decision. Both me and my wife are now deciding when we can have them back in to help with our 3 pc bathroom remodel in our master.

Approximate cost of services:
$832.25
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Company Response

Hi Paul, thank you for taking time and leaving a testimonial for us, we greatly appreciate that. It was a couple of days, though we enjoyed dealing with you. Thanks Paul for choosing Doctor Rooter, and we hope to see you soon in next project! Warmest regards to you and your family.

John from York
John from York
2 reviews York, ON
10/10

Drain Snaking

Recently the sewer in the shower and in the sink was completely clogged. No time to wait! I called Doctor Rooter,they did a small works around the house for us before. The guy came quick,fixed drainage instantly and successfully. Gave some practical advices. It's a pleasure to deal with pro!

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Hi John, nice to hear from you! Certainly, we not only responsible for fixing drainage problems, but also we need to provide you with advices how to keep and maintain drainage system in the house. Thanks for choosing Doctor Rooter and for your business, we looking forward to work with you further.

Paul Wilkins from Mississauga
Paul Wilkins from Mississauga
1 review Mississauga, ON
10/10

WATERPROOFING JOB

We have got a leak after intensive rains this summer, walls started leaking after the first downfall plus the moisture is very high at summer time, I suppose everyone knows how it is here… We received several estimates and chose Doctor Rooter Company based on their observation to details and professional approach. The work has been started and done on time, even earlier than we expected. They paid attention to all details thought the process on the exterior and interior part of the house. We worked through Alex and all the time he asked for my permission to go further especially when they were doing the outside part, notifying myself about each step they do. Everything had been sorted out and finished impeccably with thrift and care. We absolutely testify that the job was done excellent! Doctor Rooter Company has a great workmanship and it was a pleasure to work with them from the beginning to the end. I recommend to anyone who faced the same sort of a problem to not hesitate and go with them!

Approximate cost of services:
$22,000.00
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Company Response

Hi Paul, thank you very much for reviewing our service, we appreciate that. Dump, leaky basement is actually a common problem with the older homes. And exterior waterproofing is the best probable solution for solving it. Doctor Rooter crew is an expert in that area, we enjoyed dealing with you through all the project. Thanks Paul for choosing Doctor Rooter, warmest regards to you and your family!

Annie from Toronto
Annie from Toronto
1 review Old Toronto, ON
10/10

Drain camera inspection, moisture basement inspection

For sure purchasing a house it’s one of the most problematic purchases that you could do especially when it’s your first time. We were intended to buy the house, good pricing and convenient location. Nevertheless I did a quick search on all possible issues and pitfalls, found out that there might be a lot of problems with drain system and basement as well. So, I insisted on the drain and moisture basement inspection. Doctor Rooter helped us out, it’s a great company to deal with! They did drain camera inspection and recorded a CD for us to check. Also they checked the basement on moisture with a special detector. Fortunately there wasn't any problem with the house and we sealed the deal confidently. For the service they made we paid about 250$, but the sellers put it under their expenses. Recently we moved in and happy with our new purchase.

Approximate cost of services:
$250.00
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Company Response

Hi Annie thank you very much for your amazing words. Major decisions like purchase of the house is always an exciting, but also a big concern. Sometimes it is better to measure twice and cut once, than you would be certain about your decision. Congratulations from all Doctor Rooter crew and we are so glad that we were able to help you and look forward to handling all your other plumbing and draining needs in the future. Warmest regards.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

Doctor Rooter Inc. was established in 2012.
Doctor Rooter provides residential and commercial drain and waterproofing services in Toronto, Etobicoke and the GTA area 24 hours 7 days a week.
Doctor Rooter technicians in Toronto are fully licensed and insured. All of our guys are covered by WSIB. We are a family-owned and maintained business which makes us reliable.
Everything that we do happens under one roof and we don’t subcontract any of our work out to a third party.
Our technicians use the power flushing machine, and no-digging technology (torpedo and pipe bursting), which leaves your landscape untouched.
Our technicians will provide you with a free estimate and fixed prices
before you sign the contract.
Also all our customers obtain a contract with written transferable guarantee for 25 years

CATEGORIES
Plumbing, Drain Services, Waterproofing, Tuck Pointing, Concrete Contractors, Drainage Contractors, Foundations, Interlocking Stone, Masonry & Bricklaying, Paving Contractors, Septic Tank Cleaning, Repair & Installation, Water Filtration & Purification, and Decorative Concrete
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
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