Act Fast Waterproofing

Waterproofing
Toronto ON M5R 2E2
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Act Fast Waterproofing
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98%

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Reviews for Act Fast Waterproofing

Average customer rating:
10 10 (82 reviews)

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Samantha in Belle River
Samantha in Belle River
1 review , ON
10/10

Foundation Repair

I'm not sure where to begin! Colm was incredible from the moment I first called about a crack in our foundation that had caused water to seep into our basement. We had originally got a quote from another company but they were unable to do the work until late January. With a new baby on the way, my anxiety was already running high. Colm was wonderful to talk to and provided me with a quote immediately. Not only that, he was able to get the job done within a week of my first call. Unlike many other companies we have dealt with, Colm contacted the gas company himself to arrange the locates which was a huge time saver for me!

Colm and Todd arrived on time and were extremely professional and respectful of our property. To fix the crack, we had been told by the other company that we would likely lose part of our poured concrete walkway....a heartbreak for us. Colm and Todd assured me they would do everything they could to avoid harming the walkway and sure enough, they managed to complete the excavation and repair without causing any damage to our walkway!!!

Colm kept me up to date throughout the process of the repair and took time to explain the process in great detail during every step. He and Todd were patient, kind and a pure joy to have at our home. When the work was done, Colm noticed one of our window wells was in need of repair and so he fixed it! He and Todd also carefully spread the remaining soil along areas of our foundation to help increase the slope and decrease our chance of further water issues. They cleaned up everything beautifully - so much so that you would never know they had been here! They truly went above and beyond to make this a really pleasant experience...so much so that I (almost) wish we had more cracks to be fixed so we could work with Act Fast Waterproofing again!

There are not enough stars or a high enough review score to express how wonderful Act Fast Waterproofing is. I feel great about supporting a local business and even better knowing that Colm and Todd took such care of our home....and me! There is no doubt in my mind that Act Fast Waterproofing will forever be our "go to" for all our waterproofing needs.

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Company Response

Thank you Samantha for taking the time to write such a fantastic review about the Act Fast Team!It was our pleasure to work on your home!All the best to you guys with the new baby and for the future!Colm

Aileen in Scarborough
Aileen in Scarborough
2 reviews Toronto, ON
10/10

Waterproofing

I am pleased with the work that was completed by Act Fast Waterproofing. My elderly parents had many issues with respect to water damage/moisture/mould in their basement. Colm was very helpful and accommodating as he took the time to answer many questions, kept me informed as to the status of the job, sent pictures periodically and worked around my parents schedule. The waterproofing job (2 sides of the house and install of a sump pump) was completed quickly and clean-up was done in a timely manner. Very professional and one can tell that he/they care about the work they do and their clientele. I would have no problem recommending Act Fast.

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Company Response

Thank you Aileen for the tremendous review and recommending Act Fast Waterproofing!It was pleasure to meet you and your family,all the best for the future!Colm

HomeStars in Toronto
HomeStars in Toronto
1 review Toronto, ON
10/10

Excellent waterproofing company

Collum and his crew were professional and thorough in their work. The arrived on time and had the job completed within the three days they had promised. It is an incredibly labour intensive job and Collum’s crew worked incredibly hard and when the job was done they left the work area clean. They even salvaged some studs and insulation I could reuse. I have never had waterproofing done before but if I need the service done again I will call Act Fast again.

Thanks Collum and crew!!

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Company Response

Thank you for the great review and using Act Fast,all the best!Colm

Diane I.
Diane I.
2 reviews Toronto, ON
10/10

Sum pump installation.

I like their prompt dates aligned with the work required for the sum pump. My mom is happy that they have cleaned up after work is completed too!

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Company Response

Thank you Diane for using Act Fast Waterproofing!Colm

Emil
Emil
1 review Toronto, ON
10/10

Basement waterproofing

This was the second job we hired Colm for, as we were so pleased the first time around. In this case we needed additional waterproofing around ducts and pipes leading into our laundry room. Colm is efficient, professional and completely committed to customer care and satisfaction.

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Company Response

Thank you Emil,all the best Colm!

davidlcummings
davidlcummings
3 reviews Toronto, ON
10/10

Waterproofing and Sump Pump

I had dozens (literally) of quotes from various companies for waterproofing our basement. I went with Act Fast because Colm put in a lot of thought about the solutions we required based on my home's location in the City, the type of soil around the home, the grading, etc. There was no up-selling. Colm and his team did the job quickly and even put in some extra work and extra hours, within budget, to ensure that the job was done correctly.

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Company Response

Thank you David for the fantastic review and using Act Fast Waterproofing !Colm

Sungy
Sungy
2 reviews Markham, ON
10/10

Sump Pump Installation and On Call Service Help

First off, it was a pleasure interacting with Colm and Dominic. They are very detail oriented and stand by their quality of work. We had called them because we found the sump pump was continuously running, Colm came right away to see what the issue was, and he found out that our contractors who had renovated our basement had removed and installed the sump pump backwards, this was causing the issue. Colm, identified and fixed the issue before our house had it’s next viewing, because we were in the middle of trying to sell our house. Thanks for your help, we will be contacting you for the next house! - Sangeetha

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Company Response

Thank you Sangeetha for the amazing review!All the best in your new house!Colm

Karen B.
Karen B.
0 reviews Oshawa, ON
10/10

Basement Waterproofing

Colm and Dominic were quick to respond when I had water in my basement late last winter. They identified the problem as a rising groundwater issue and recommended an internal system. While doing the job, everyone was hardworking, polite, and more than willing to answer any questions. Colm and Dominic encouraged me to look in on the work as it progressed and to take plenty of photos to have when/if I sell my home. Since the job was done, Colm has called several times after heavy rains to check that all was well and that I was satisfied. He even asked (when he was in the area this summer) if he could come by to check the basement himself. It's a good feeling knowing I no longer need to worry when it rains and a pleasure to have dealt with Colm, someone who takes pride in and stands behind his work.

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Company Response

Thank you Karen for the amazing review,all the best!Colm

Ashley
Ashley
4 reviews Toronto, ON
10/10

Exterior waterproofing and sump pump installation

Our basement was a mini pool after all the freeze/ thaw cycles this winter. Act Fast was able to come in and start work at the first realistic opportunity (ground needed to be thawed and a few days in a row without rain). After they had started work, but before completing, we got some unexpected rain, but they took precautions and no rain got in. It was all finished on time and our basement has thankfully been dry since!

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Company Response

Thank you Ashley for taking time out to write this fantastic review and using our services!Colm

terry
terry
1 review Toronto, ON
10/10

basement waterproofing and sump pump

We had previously had two companies try to water roof the basement wall from the outside and while their systems worked most of the time we still
had a small amount of water coming through the wall after several days of heavy rain. Act Fast solved the problem by digging a trench inside the house
and putting in a sump pump.The work was done within a day and the house is now completely dry even after a heavy rain.

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Company Response

Thank you Terry,we are delighted your basement is dry,all the best!Colm

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Act Fast Waterproofing

With over 25 years experience in the waterproofing and foundation repair business Act Fast's Waterproofing dedicated team is committed to solving all types of basement and crawl space water problems,as well as structural repair issues.We know basement waterproofing.We are basement waterproofing!

CATEGORIES
Waterproofing, Drainage Contractors, and Foundations
PRODUCTS
The products we use for our basement waterproofing include type S cement,Delta MS or Platon dimple board,aqua bloc 720-38 asphalt membrane, poly sheeting, weeping tile, gravel and finishing strips.
SPECIALITIES
Interior and exterior waterproofing and sump pumps
WEBSITE
http://www.actfastwaterproofing.ca
YEAR ESTABLISHED
2012
PAYMENT METHOD
Cash,cheque or email transfer
LICENSES
City of Toronto Lic:T85-4423126
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
DIPLOMAS
WSIB 768305KF
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.