Prompt, attentive, knowledgeable rep (James) explained problem thoroughly. Called James Thursday evening and called back in 5 minutes, discussed problem, set appointment for Saturday, but phoned Friday to say he could come earlier - late Friday afternoon. Chnaged out flamable vapor sensor and restarted unit - persto HOT WATER. From first phone conversation with James we suspected problem was Flammable Vapor Sensor shut down of water heater due to combustable paint fumes from painting floor near water heater with oil paint, which it was.
- Approximate cost of services:
- $99.00
- Company Response
Hi James - thanks for such an awesome review on HomeStars re. your recent experience with AccuServ! We're so glad you were pleased with your water heater service, and are always here to help for your future HVAC needs :) - The AccuServ Team