Dani of Matrix Locksmith replaced two broken door locks in our home and everything about the experience was top notch. He took the time to answer my questions in our initial call as well as a my follow-up questions that I texted to him. He then gave me a verbal quote over the phone for the job.
I also contacted a couple of other locksmiths via HoneStars who also seemed great, but Dani stood out as being very straightforward at all times, extremely knowledgeable, and honest. My 'gut' told me that he was someone I could trust and that he knew his trade, and his pricing was competitive with the other locksmiths, so I decided to proceed.
I texted him that same evening at 9:30pm to schedule an appointment, expecting that I would get a response sometime the next day. However, within only 10 minutes Dani responded and we scheduled an appointment for the next day.
Dani showed up today for the appointment, on time, took a look at our locks, and got to work.
The quality of his products and installation were outstanding. Plus, Dani's easy going, professional manner actually the made the process enjoyable. He even made sure to clean up some tiny wood chips that were left on our floor after he did some drilling, paying attention to every detail.
The price I paid was exactly as quoted. No hassles, no sales talk, no attempts to 'upsell' me on higher priced services.
My wife and I are both extremely happy with the Dani's services. We'll definitely contact him again in future next time we have the need for a locksmith and wouldn't hesitate to recommend him to others.
If you need as locksmith, Dani's your guy. You won't be disappointed.
Thanks again Dani!
- Company Response
Dear Michael, all I have to say is THANK YOU ! for such a great review, also for taking the time and sharing your amazing experience with Dani the locksmith, I am so happy to hear that the lock installation and the service were to your satisfactory, Your security is our Success, Thank you for your business! Have a great weekend !