I brought in the wooden window with a cracked pane of glass, intending to buy the glass and install it in the frame myself. Bill (not his real name!) offered to do the whole job for me for a few bucks more. I accepted and Bill replaced the glass and puttied it in immediately. He did a much better job than I could have done and at the right price too. Bill's is the closest glass store to me, is family owned, and is eager to do small jobs. I'll go back.