These guys are amazing! I had some flood damage in my condo and needed all of my flooring replaced.
I called a couple companies to get alternates to the contractor my insurance company selected. There was no comparison to Restoration 1, they blew the competition away.
The quoting process was easy, Eric came by right away and provided a very competitive price. He was easy to work with and helped me navigate the nightmare of working with my insurance company.
Rob, their construction manager, sealed the deal though. His level of service was beyond compare. Every company said it would be impossible to match my existing flooring so I would need to replace all flooring because it's continuous throughout my condo. Naturally, I asked to see what they would be replacing it with. Rob came by with his bag of samples so I could see my options - my insurance contractor would not do this without first giving them the job, which is just crazy. Rob took one look at my floor and said "This is a nice floor, I don't have any standard samples you'll like. I'll have to track something down." And he did! He contacted a bunch of suppliers and a few weeks later he came to both my home and work to review the samples he found. He worked his tail off and made sure he found something I liked.
The work itself was executed flawlessly. I decided to get my place painted while they were doing the floors, paid out of pocket since that wasn't covered by insurance. Again, great pricing on the painting. Very high quality work - they take their time and pay attention to the small details. I had a very small punchlist when they were done and they took care of it all without any complaints.
I would both recommend them to others and I would use them again if I ever need work done.
- Company Response
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