Our 2.5 year old Bosch washing machine suddenly stopped working and was leaking water from the bottom. I called Colin after reading the reviews on Homestars and I am glad that I did. Not only did he diagnose what the problem was, but he fixed the machine after acquiring the necessary part from Bosch Canada. For a family that uses their washing machine often, I am truly grateful to Colin for his prompt service. Thanks Colin, you are a life saver! Keep up the good work.