Have an issue with my Miele dishwasher. Called Miele and they were book appts into next week. I enquired about recommended 3rd parties and they referred me to Appliance Service Experts. Owner was professional on the phone and he sent KEVIN who arrived the next day as promised.
Kevin, quickly and honestly diagnosed the problem. He provided a quote but also told me that I may want to consider replacement at this time given the age of the dishwasher. Itemized other issues that may arise for similar reasons but was happy to help either way.
He was also very knowledgeable about the current Miele promotion for new machines as well as specifics on actually equivalent and higher priced replacements.
Although I will likely look to replace the dishwasher I very much appreciated Kevin's honesty and competence.