Max the owner, takes great pride in his company and workmanship, and it is very apparent. My husband and I were impressed that he made time to show up himself, on a Saturday, to accommodate our requested estimate timing. He was articulate, extremely knowledgeable and able to explain his roofing process in an easy to understand, yet detailed manner. He suggested more venting (including a solar vent) and didn't charge extra. I appreciated that he considered the appearance of our house from the street, when he was suggesting which roof surfaces to add these vents to. He gave us a professional company folder containing shingle options, company information including proof of liability insurance and a clearly laid out estimate. His HomeStars reviews and numerous awards were amazing, his price was fair, and he was professional and knowledgeable in person. Therefore, we chose him out of five quotes. He was able to complete our roof within a week of signing the contract, which was amazing! He even helped us chose the perfectly coloured shingles to match our brick and siding. He was always available to contact and was on time or early consistently, for all appointments.
He has a core group of roofers that he has employed for many years, which was important to us versus transient employees. Our whole roof was replaced in one day, and they covered our two decks with tarps, to protect them. He has his own large garbage trailer that he brings the day of the job, which means there is no need to have a big dumpster parked in your driveway ahead of time, potentially displacing your car(s) for days. He found partially rotted chipboard under the old shingles and had the integrity and honesty to send pictures from the roof first (for our approval) before completing further work. Then he offered to cut plywood sheets in half, to only replace the rotten bottom portion, thereby saving us hundreds. As well, he generously included some custom bent aluminum edging to help seal the new plywood, saving us hundreds more dollars!
Afterward, they picked up any roofing debris and went over our lawns meticulously, with a specialized magnet tool to find any stray nails. Max then followed up another day, to take these great drone pictures of their excellent job, which you normally wouldn't be able to see close up. I highly recommend Twin Peaks Roofing, they go above and beyond expectations!
- Approximate cost of services:
- $8,000.00
- Company Response
Hi Michelle,
It is especially nice to work for customers that appreciate the detail that we put into our work. At the end of the day there is only one way to do the job that we know how to do better that the mass majority, and that is 110%. In your case, you had an Ice damming issue that we rarely see, your wood was rotted 2 feet up from the eaves almost all around the house. Normally this would be consistent with a frost build up causing blackening ( mold ) on the underside of the roof deck entirely, but the rest of the roof deck was completely clean. instead of replacing all the plywood at the around the perimeter of the roof, we replaced trimmed out 2 ft around the perimeter and H clipped new plywood, saving you half the cost (even though it was alot more work for us) We also wrapped the new plywood( eaves edge ) with ice and water shield and capped the etire eaves with drip edge.
The next thing you need to do is have an insulator clear some more soffits with baffles and top up the the insulation, as your soffits are acually open (vented) but lots are blocked with insualation. We also roughed in a bathroom exhaust vent with adapter, so when you have a bathroom fan installed you are all set up to attach insulated house.
We usually recommened EcoComfort Insulation. They have proven to be the most reliable for us over the years.
Thanks again and dont hesitste to call us at 905 990 1928, or or visit us at 5100 S Sevice Rd unit 27, Burlington ON L7L 6A5 www.twinpeaksroofing.ca