Blue Wave Plumbing Ltd.

Plumbing
P.O. Box 87027 Douglas Square RPO AB T2Z 3V7
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HomeStars
Plumbing
Blue Wave Plumbing Ltd.
Star Score
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69%

This is the average rating based on homeowner reviews.
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Reviews by rating (past 12 months)

Reviews for Blue Wave Plumbing Ltd.

Average customer rating:
9.1 10 (16 reviews)

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Hal from Calgary
Hal from Calgary
2 reviews Calgary, AB

First Review

10/10

Olumbing

The service was exceptional. I found the person doing the work to be positive, enthusiastic, and very helpful. I would most assuredly have him do any plumbing work I needed done in the future!

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Company Response

Thank you for the wonderful review on your experience with our company. We appreciate you taking the time to write a review.

Amber Dziwenka from Turner Valley
Amber Dziwenka from Turner Valley
1 review Calgary, AB
10/10

Home Inspection

Richard provided me with an educating priceless home inspection on a property I was interested in. Even the realtor was impressed with his detail and thoroughness. I feel confident in my purchase decision and have a clear plan for the future. I will use Bluewave for all my furnace, plumbing or renovations in the future. Amazing thank you!

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Company Response

Amber it was a pleasure working with you. Thank you for the great review and I look forward to working with you again in the future! Good luck with the new home!

Liz Conville from Calgary
Liz Conville from Calgary
2 reviews Calgary, AB
10/10

various plumbing: toilet replacement, faucets

Upon moving across country into a house we had a few hours to choose it became apparent some things needed replacing. Three toilets, an in-sinkerator and a few repairs later, we have Richard on speed-dial. Quick to respond, professional and very helpful with sound advice, we count on him and look forward to calling him in on future renos. (cost cited is for one of our toilet replacements - one of our bigger jobs so far)

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Company Response

Liz thank you for the great review! I am glad we could help you out with all your plumbing needs. I look forward to working with you again in the future!

John from Calgary Sinks Direct
John from Calgary Sinks Direct
2 reviews Calgary, AB

First Review

10/10

Installation on fixtures

We hired Blue Wave Plumbing to install our new vessel sink and faucet. They did a great job and cleaned up after themselves. I would recommended Blue Wave Plumbing to anyone looking for a great plumber.

1 of 1 people found this review helpful.
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Company Response

Hi, thank you so much for the review. I hope that you like the new sink and if you need anything else please let us know.

Bill from Calgary
Bill from Calgary
1 review Calgary, AB
10/10

Bathroom renovation

We had this company in to complete a renovation on our existing bathroom. Richard was professional, fair and prompt. He took time to explain all our options, never made us feel rushed and brought to the table expertise. The work was completed on schedule with only a minor delay (few days) and we are so happy with the finished project. Can't say enough about the end result and experience. We would definitely recommend them and will use them again in the future.

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Company Response

Thank you for the review. It is always nice to receive feedback. We are glad to hear that you are happy with the finished project.

Sassy Lassy in Calgary
Sassy Lassy in Calgary
5 reviews CALGARY, AB
2/10

Not so good

Overall I was dissatisfied and would not use them again for refer them to others.
A simple job of fixing leaky taps of tub and bathroom sink, turned into a $650 job. Super expensive.
The guys had to come three times to resolve the plumbing issues at our rental property! This is a huge hassle when I have to notify four tenants of water shutoffs and arrange for access and meet them there!
They were also over an hour and a half late. This is a big deal as a landlord when I took time off work to meet them there. They didn't have the appropriate tools one time (no snake on hand).
They fixed one thing then the next day something they had fiddled with was leaking the next day - same sink! Why didn't the technician check for leaks under the sink he had repaired? He fixed the upper tap, but then the next day the piping under that sink was leaking. They insisted it was unrelated. Why wouldn't they have checked under the sink that it wasn't leaking afterwards?
The billing was incorrect twice. I caught the error. They also never sent me a receipt despite me asking for one by email twice for tax purposes.
They offer 10% discount for SCLD members but it isn't worth it. They are still over priced. The technician I had wasn't as competent and I'd like to see.
I did talk to the owner on the phone. He was willing to negotiate on splitting the cost on one repair (that really arguable was their fault) and not charging for showing up on a second visit (the next day!)
It was a terrible ordeal with many hours waiting for them, dealing with them on the phone, discussing the issues and rebooking appointments. I don't trust them.
I really dislike companies that charge to just show up. Then when they don't fix the problem or create new problems, it is cause for concern.

1 of 1 people found this review helpful.
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Company Response

I am sorry to hear that your experience with our company was less than satisfactory. We strive to ensure that all customers are satisfied at the end of the day. Unfortunately this didn't occur in this situation despite efforts to work with you. Thank you for your feedback as we are constantly evaluating our customer service and procedures to ensure we meet the highest standards.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Blue Wave Plumbing Ltd.

Blue Wave Plumbing offers an array of plumbing and gas fitting solutions to Calgary and area. We are always available to meet your plumbing and heating needs with 24-hour emergency service. Your home is important to you and with that in mind we respect your home like it was our ...
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