Do NOT use this company! We hired Blue Lake to concrete part of our yard. They totally got our colour wrong by adding a powdered resistance that looks sloppy and unprofessional. They began threatening us when we voiced our concern while completely not taking any responsibility for their mistake. Fab and Moe the owners were both very aggressive and condescending towards us. We were told our 10,000.00 dollar job was minuscule compared to what they normally do and that they have no intention of repairing their mistake as it does not benefit them financially. WORST EXPERIENCE EVER!!!!!!!!!!!!
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Asking more questions
- Company Response
Linzey, I am sorry you feel this way our team did an exceptional job on your project unfortunately you were un happy with the colors you selected off our color charts, we indeed confirmed these colors together prior to the order and after the work was preformed we carried out the project as per the specs that were selected at the time you signed your contract agreement, its unfortunate but there is nothing we can do for you at no additional cost, otherwise we would have been happy to help you further.