Be Warned!! Do not use this company. Horrific experience from start to finish. From the start, the company failed to come up with a design that suited our needs, their design was very generic and lacked detailed, and if you requested any change the charged $150 as "change fee". Fab was nothing but a used car salesman and he would promised you the world and that everything would be done no problem. When the project started, they incurred damage to the owner's property and incurred damages on other people's property. The project was two months behind scheduled and materials used was poor quality, ie. used loam instead of garden/potting soil in the garden beds, garden lights stopped working within weeks. Plants/shrubs already died after one season. We raised all our issues with the company and they failed to acknowledge or attempt to resolve issue at hand, but rather blamed us the client. Do not use this company if you want a good job and get ripped off. Avoid at all cost. We hired a new landscaping company to fix their "cutting corners" and poor work and even they commented that their work was not good.
This review is for BlueLake Contracting.
- Approximate cost of services:
- $40,000.00
- Company Response
Dear Mr Greenspan, I would like to take this chance to express my thoughts on your review although after discussing this further with our personal we cant seem to determine which site this is you are referring to, I can comment on the change order fee of $150. being apart of our company procedures when changing any details after contract is signed the $150. is charged to cover the costs of administration involved in making the changes this is standard across the board in the industry, to hear all your plants died after one season seams odd and alarming I would have to say it sounds like the soil that is present at your home could be the reason or over watering this is a living organism and unfortunately if not taken care of using the appropriate measures the result is negative, ultimately this is no company's goal and certainly not Blue Lakes, we strives to better our capability in improving performance with product we install for customers in there landscapes.