Claw Roofing replaced the low slope tar and gravel roof 3 years ago with rigid insulation above the roof deck and torch on. The crew was excellent, and in having the roof inspected this summer, I was told the torch on was very well done. Sadly, I have had another problem with frost building up on the exterior of the walls in cold winter temps right where the soffits meet the walls. This then melts during our chinooks and the water runs down the walls, damaging the paint and forming little ice mounds when it refreezes. This frost build up was only along certain portions of the walls and I suspected the old wooden soffit vents were open and creating condensation when the warm air from the attic met the cold air outside. I called Claw Roofing this summer to have the roof inspected under their 10 year warranty and also to discuss soffit work. I left messages with office staff twice and no one ever returned my calls. I have since had another roofing company do extensive remediation work on the roof and soffit vents. Time will tell if we fixed the problem.
- Approximate cost of services:
- $30,000.00
- Company Response
We couldn't be happier that you are pleased with your new roof - It is so important to not only love the look of your home, but to feel safe and dry during our wetter months! Thank you for your business, and for taking some time out of your busy schedule to share your experience with Claw. Chelsey