Price is double the estimate. So unprofessional movers. False delivery dates. Missing items. Broken items. No actual claim, just fake process no matter your items value. Externally urgent and unethical representative/management team.
- Approximate cost of services:
- $2,300.00
- Company Response
I am disappointed at the customers dishonest and incomplete review comments.
What she conveniently failed to mention is that her household weight was more than double of her own estimates. She said she has 2500 lbs of stuff but it was actually close to 6000 lbs. And that was the reason that the move could not be finished the same day because it took the crew longer to pick up. That is why the invoice was double from the quotation.
We have the emails to prove that we offered to pay for her hotel for the night stay and even offered to help her find a pet friendly hotel. We offered that they could deduct that amount from the total payment the only condition was they had to give us the hotel receipt.
I guess some people are good at shamelessly lying and telling stories that are just stories with no truth to it.
We still wish her good luck.