Laminate flooring installation
Disappointed with Max and his team. Hired for laminate flooring installation and upon discovering visibly large gap between floor panels, notified Max immediately who stated we would be charged additionally for more labour and materials because we did not use his company's materials. Stated that panels were defective but then why would you still install it and not notify the owners so we are aware and can order a different batch? Very disappointed.
- Approximate cost of services:
- $1,700.00
- Company Response
Hi James,
Let me start off by saying that we advised you against using these low quality materials before we even started on the quote. I let you know right away that I am uncomfortable working with cheap products and that the final product will be effected by this but you decided to go ahead with it anyways against my professional advice.
Upon completing the job everything was perfect and after walking around you were totally happy with it.
Just as I had warned you in the beginning however, the problem with using these low grade materials is that the final product will not always sit perfectly when some time goes by, and this is exactly what happened.
Please let this be a warning to anyone reading this comment that when you use cheap materials, you are sacrificing quality for savings.