After reviewing the many reviews on homestars, I contacted Dave's to duct clean my house after renovating my kitchen and living room. Brendan and Shane did a great job in thoroughly cleaning the duct system. There was a mishap where a small piece of air hose/rod was dropped in the return part of the system which they tried hard to get it out but couldn't reach. They were honest enough to let me know and explained that it would not effect the air quality or system. On the same day, Dave(owner) called me that he would send a contractor to get this rod out for me which I declined because I didn't want the hassle of having to cut through the main trunk. Dave then called me again to try and reach this rod manually by using an instrument that he will create. Anyway, to recap the long story, Brendan returned this week and got the rod out. I was not concerned about the rod from the beginning but Dave and his team went the extra mile to get the job done right. I was impressed by the dedication and commitment that this company demonstrated. I'll use them again and refer them to my family and friends.
- Approximate cost of services:
- $340.00
- Company Response
Hi Andrew - Thanks for the positive feedback! We appreciate that you took the effort to share your sentiment of our service with others on HomeStars. Our policy is to always ensure we are 100% transparent about the service we are providing. We are firm believers in karma and have nothing to hide - we will always operate in your best interest. We're glad you were very understanding about the situation - sometimes there are situations that require additional effort to resolve and glad you gave us the opportunity to do so. We are very persistent and passionate about what we do! Should you require any additional support, please don't hesitate to reconnect. Otherwise, we look forward to being of service again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com)