We had the excellent experience of partnering with The Underpinners to handle our complex underpinning project. At a high-level, our project involved building a liner wall on two of our existing foundation walls, underpinning our existing basement, tunnelling into our crawlspace, and building a proper foundation under a room that was built on a concrete pad. At the end of our project, we had a clear 8’2 basement that now runs the length of our home.
We began the process by interviewing several underpinning specialists. However, it was clear that Daniel had the knowledge and experience that our project required. Equally impressive was the fact that Daniel and Stephen did not shy away from the complexity of our project or the fact that our home had some logistical issues as a result of access limitations, including being located on very narrow one-way street.
In the course of our project, we relied on and were impressed with Daniel and Stephen’s network of specialists and trades, including bin logistics, structural engineering, geo-technical engineering and plumbing.
As with most large-scale construction projects, there were a few surprises that could not have been anticipated at the start of the project (for example, the need for helical piles as a result of an isolated area with soft soil conditions). However, in each instance, Stephen would inform us of the issue, provide us with a list of options on how to proceed, and ultimately implement our decision promptly.
The crew that was assigned to our project were very professional: arriving on time, respectful of our home, and always considerate of our neighbours. Our project finished on time, on budget, and according to our structural plans.
Finally, one of the most positive things about working with Daniel and Stephen is how responsive they both are. Personally, we knew that we would want to partner with someone who would be available to answer our questions and any concerns. Daniel and Stephen more than delivered in this respect.
We would not hesitate to recommend The Underpinners for any underpinning or structural foundation work. They are experienced, committed, responsive and knowledgeable – all things that you want with the people to whom you trust your home.