During what we thought was a cosmetic basement renovation, a large hole was discovered in our foundation. A structural engineer was brought in, who then determined we needed a new foundation.
Enter the Underpinners, who were one of three companies recommended by the engineer. We live in Riverdale, where the houses are old, the soil is sandy and your neighbor is just a few feet away.
Daniel was great right from the start. We got a detailed quote and explanation of the process. Instead of shying away from a difficult job, the Underpinners embraced it and made it seem easy.
Throughout the entire project, Daniel was either on site working or just a quick phone call away. He was very accessible even late on a Sunday night when we had questions. Working in such close proximity to neighbors, the crew were always really polite and went out of their way to keep them happy.
The main crew were always respectful and tidy. If outside trades were brought in, Daniel supervised and made sure no one smoked in the house.
We ended up digging down and underpinning the house as well and Daniel put us in touch with someone who could lay the radiant heating, install a combi boiler and polished our new cement floors. We are extremely happy with the results.
Our basement now has 8 ft ceilings and new windows. It doesn't even look like a basement. The polished cement floor looks amazing.
While it was a difficult process (unexpected & expensive renos are never fun), Daniel never failed to impress with his knowledge and readiness to help. I have no hesitation in recommending The Underpinners. In fact, we have already recommended them to 3 more houses on the street.