Fluent Moving & Storage

I was moving from Toronto to Los Angeles in January 2017, and finding a reasonably priced AND reliable moving company was extremely challenging. After doing a great deal of research and getting several quotes, I still wasn't satisfied. Either the company had a great reputation, but was way out of my price range, or it was inexpensive but had terrible reviews online. So I went to the Better Business Bureau website, and that's how I found Fluent. From the moment I called Fluent and spoke with Dean, I felt relief: I knew I was dealing with a reputable company, and to my pleasant surprise, Dean was able to more or less match the lowest quote I had found. He was easy to deal with and always responsive to my questions and needs, and he was able to arrange the move on relatively short notice. On moving day in Toronto, the Fluent movers were professional, efficient, and easy to deal with, as were the movers that Fluent arranged to deliver my goods upon arrival in Los Angeles. In addition, the move was done within the time frame that Fluent had promised it would be done. There was one small hiccup: on moving day, the Fluent truck accidentally left a small crack in the exterior brick of the building I was moving out of, but Dean quickly took care of the matter and made sure I was not penalized financially in any way. All of my furniture arrived intact, including several fragile glass items; the only thing missing were some small support pins that attached to my bookcase and a few screws that attached to a lamp, but I was able to easily find replacements at a hardware store, and Dean even offered to reimburse me for the cost. All in all, this was a very positive experience, and I would definitely hire Fluent again in the future.