WATCH OUT, this is not a professional moving company.
Reading their website the company almost seems like a joke, after the experience weve had. Just moving to another city cost us as much as our international move overseas. Cost aside, we have so much damage and theres not the slightest effort for any compensation. They dont wrap stuff, just fill boxes and close everything with plastic tape. So crockery and breakables were broken, and we found indelible remainders of tape everywhere. Book shelves without shelves or plugs, deep dents in wooden bed and chairs, living room cupboard shelves without the frame, ripped books from storing on the soft side, they forgot to empty out a whole closet, and a cell phone was missing. Also, the movers damaged the wooden floor and freshly painted wall in the stairwell in our new home. Weve been trying to raise an insurance claim via the insurance that movers are obligated to have. We have submitted our claim to Fluent, but a year has gone by now and our communication stays unaddressed, despite numerous follow-ups. They claim to be part of the Canadian Association for Movers BUT they are NOT. The CAM has confirmed that Fluent is not registered with the CAM (their website indicates that they are, but this is not true). Dont let anything convince you to move with them. You will regret it. The stars on Google are probably from before the company changed owners.
- Approximate cost of services:
- $7,500.00