Initially I was hesitant t0 hire Marc to do a quick repair job last year for my tenant's bathroom sink due to the lower rating on homestar but after getting the referral from my friend to use Marc as well as the fact that he was the only one that was very prompt in his replies for the job request, I decided to go ahead and use Marc. I was actually very surprised how accommodating he was with my request to meeting at specific hours due to my busy work schedule. He was very responsive by text instantaneously on what I needed him to do, where to meet up and at what time of the night to come to the job location. He actually showed up 30 minutes early and waited at the nearby starbucks for me and when I met up with him, he was already prepared with all the parts that I needed him to get for the job. He did the repair job on both bathrooms for my tenant and only charged me his flat 2 hour labor cost and only the cost of the parts with receipts to show for it. The parts he got were inexpensive and he did not charge me an arm or a leg for that. This review is a bit long but I was actually very surprised how honest he was and just the whole experience of getting him to come out for the small job. I had previously contacted other plumbers who were not interested in such a small repair job so my experience with Marc was very good from the whole thing. I hope my review will offset some of the bad reviews I saw which I believe were unwarranted. I have hired handyman services before and I know when other contractors will overcharge for simple jobs. Marc was extremely fair and honest in my opinion. My tenants were also extremely happy with the job done as well.