Manuafacture doesnt stand behind their product
Toronto
I had 5 doors and 2 windows replaced in my house. The product seems nice but there is a draft at the bottom of all the doors.
It's been almost 2 weeks of the install. I kept on calling Ecotech but the manufacturer never called me back.
Ecotech admin support is very responsive and they told me that they've sent numerous emails to their manufacturer. The manufacturer has not responded yet....
This product was ordered just before December and finally installed on March 1st. The manufacturer took a month off in December.
- Approximate cost of services:
- $16,000.00
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- Company Response
Hi Linda, thank you again for your business, it was great working with you. we will have this issue dealt immediately.