a week agoNEW-Write a review
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
renoWOW completely renovated our bathroom and we are delighted, both with the results and with the entire process.
Sam, the project organizer, showed up right on time, listened attentively to our wish list, our budget and our very specific timeline. He then advised us of our best options within the given parameters. A few days later sent us a detailed scope-of-work.
On the appointed morning Paul arrived with his assistant and worked quickly and quietly to remove every vestige of the old bathroom. The quietness was a very pleasant surprise. They didn't use sledgehammers to demolish the old mirror walls and faux marble panels. They dismantled and took them away intact with almost no noise and no mess.
Day after day the multitalented Paul came and got to work (no running off to another job, leaving us to cool our heels, as can sometimes happen when a contractor takes on several projects at once. Sam's policy is to schedule one job at a time, and to do it well.)
Paul was a wonder. With true courtesy and unruffled professionalism and care, he handled every aspect of the job: demolition, structural adjustments, plumbing, electrical work, tiling, installation of all fixtures, painting. He even replaced the door with one that would open out instead of in, thus giving us some much-needed extra space.
Including some changes we asked for, which did not faze either Sam or Paul, the whole renovation took exactly three weeks and two days. This was several days fewer than we had allowed for.
We are thrilled with the results and very grateful - to Sam for skillfully organizing and monitoring the many components of such a complex job. Sam inspired us with confidence from our very first meeting. And to Paul, for his masterful handling of every aspect of the production. He is a truly accomplished and talented gentleman. It was a pleasure to meet and to work with them both.
We are very happy to have chosen this company and we heartily recommend renoWow for any bath or kitchen renovation. We will certainly call on them again.
Kathy and Joe
Etobicoke
- Approximate cost of services:
- $30,000.00
- Company Response
Hello Kathy and Joe-- Im so very grateful to have met you and be given the opportunity to earn your trust. Thank you for writing this fantastic review and most importantly for your kind words. We are truly humbled by sharing your recent experience with our team, (particularly with Paul) and the work and services performed for you. It was our pleasure helping you design, plan and build out your new bathroom suite. Im glad we have lived up to your expectations. So here's to wishing you and your family many years of enjoyment and looking forward to serving you again -- whenever and wherever. We collectively remain at your service ~ Paul, Peter, Sam and the entire renowow! team