I bought a voucher for drive way sealing back in May and have been waiting for the service ever since. With numerous voicemails and online information booking and then mentioning the thought to request a refund, I finally heard back and Damien mentioned he could come Saturday Aug 18 between 11 - 11.30. At noon I contacted him inquiring if he was still coming, I got an abrupt response that he's running late and can he come later? I hesitantly agreed for 2pm realizing my entire Saturday is wasted and waited around for this much anticipated service. Unfortunately once completed I have been left with an absolute nightmare! Not only did he spray and seal my driveway, he got the spray on my surrounding landscape, wood flower boxes, the side walk, my pathway, not to mention that my driveway has varying levels of spray, its dark and light all over with areas of no coverage at all. I had to point out all of the obvious flaws as he thought the job was done. I received excuse after excuse on all issues and tried to have Damien correct the issues when he was here and he tried, however did not have anything to correct, he had to use my varsol, my kitchen cleaning products and nothing worked. I am so disappointed and frustrated. Not only does my driveway look worse, I now have to find a solution to fix all of the other issues caused. I would never recommend this company to anyone. You are better off trying to do this yourself.
When offering a service, respect and integrity should be at the forefront and that was not the case here at all.
I have reached out to upper Management in hopes of them correcting this problem. If all goes well I will gladly repost and share hopefully a more positive experience.
I have indicated $500 in cost above as that is what I'm estimating in time and resources to fix the problems caused and have another company come and re-do.
Thank you
- Approximate cost of services:
- $500.00