Hero Response

Hero plumbing solutions delivers on it's name! I wish I knew about them years ago. I called Frano at 4:30 pm on day 2 of Toronto's -20s temperatures. The minute he answered the phone I felt put at ease. Given the temperature, finding anyone willing to come out had been like pulling teeth. But not Frano. I explained that I'd already had a company in earlier that day to thaw our frozen pipes, but the pipe burst during the process. That plumber charged us for the thaw & quoted us over $860 to fix the burst. Frano was so kind and said he'd be by in 1.5 hrs. True to his word, he arrived at 6 pm and got right to the task at hand. After having a look in our crawl space he provided us with a quote for less than half of what the other guy (and one other company) had quoted. After agreeing to proceed he got right to work. Even though it was now dark out and the crawl space is only accessible from outside. He was done in about 1 hr. and also gave us some recommendations on insulating our crawl space. Seriously, Frano was our hero! Do not think twice about calling him!