Hero Response

Formerly Hero Waterproofing, Hero Plumbing Solutions
Foundations
Toronto ON M9W 4W1
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HomeStars  >  Plumbing in Toronto  >  Hero Response  >  New toilet installation, snaking of drains, under sink pipe installation
joe  in North york
joe in North york
10 reviews North York, ON
10/10

New toilet installation, snaking of drains, under sink pipe installation

We called Frano who literally came running to snake out our drains which was backing up into our basement because of city line blockage. Literally within minutes he had the drains flowing again and even came back the next day, a Saturday to ensure everything was put together properly. We then called him to install two new low flow toilets which he did like within an hour with no trouble whatsoever for us. And then a undersink pipe broke, which was when we called Hero a third time. He came gave me a estimate for free and said it might cost this much but because of the age of the sink he warned me that it may cost a little more if he had to replace the sink traps from the 1950's sink. Eventhough it took him longer than expected because everything was siezed, and eventhough he went thru four saw blades because of the seized parts, Frano didn't charge extra for his time like the big companies do. Honestly, I have a '50s ranch style home and because of the age of the home I have Hero Plumbing on speed dial in case anything plumbing goes bad. Frano is an outstanding plumber and a outstanding person, honest and hard working. If you need a plumber don't waste your time and money calling the big guys, call Hero. We've dealt with the rest and honestly Hero plumbing is the best.

Approximate cost of services:
$0.00
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Company Response

Joe, thank you for spending your time to write this great review and for your kind words. I still have nightmares from that sink. It's true when they say "they sure don't build them like they used to".
Thank you for your patronage as always.