Grasshopper Solar

Renewable Energy
5935 Airport Road - Suite 210 Mississauga ON L4V 1W5
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72%

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Reviews for Grasshopper Solar

Average customer rating:
7.1 10 (27 reviews)

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John G.
John G.
3 reviews Cambridge, ON
6/10

Solar panel installation

5 kW solar panel system installed on the roof of my house.

None of the workers who showed up were skilled, with the sole exception of a carpenter who was needed for a day.

Communication from Grasshopper was limited to canned messages which failed to address the twists and turns our little project took effectively. It's as if no one over 25 was ever involved and empowered to do a thorough job.

However, more than eight months after signing a contract, Grasshopper did complete all the important parts of the job, allowing us to achieve our main objective, social responsibility for power in ways that were within our means.

I would never hire them for a commercial project. If you hire them for your home, know that they will get it done. Only, however, after much more effort than you would normally expect to put in, over a longer period of time than a focused, experienced, smaller contractor would take.

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Company Response

Hi John,

Thank you for your feedback and bringing this to our attention. It is our goal to make it a positive experience for all our clients however, there are several steps that need to be taken in order to complete a project upon signing a contract. This involves applying for microFIT, completing an onsite assessment, designing your system, getting approvals and permits from engineers and submitting paperwork to your local distribution company. Approvals from the IESO alone can take up to 8 weeks. Once Grasshopper receives an approval we have six months to complete your project. It is our intention and in everyone’s best interest, to complete your project quickly and safely; however due to unexpected constraints there can be delays. All our technicians are trained and licensed for the responsibilities they are assigned and if requested documentation can be provided.

Please contact our Client Care team at 1-866-310-1575 - Ext. 100 should you have any questions or require further clarity. Thank you.

afonseca
afonseca
1 review Mississauga, ON
10/10

Solar panels

Solar panels installed on our roof. And unfortunately I can't delete the next sentence. Solar panels installed on our work.

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gigiec
gigiec
1 review Orangeville, ON
10/10

solar panels

very professional. They set appointments and keep them. They are also very neat and clean in their work.

1 of 1 people found this review helpful.
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Company Response

Thank you for the positive review. We are happy to hear that you were pleased with your installation. We appreciate you choosing Grasshopper Solar and more importantly your continued support in making Ontario’s power generation clean and affordable!

byrbur
byrbur
1 review Mount Albert, ON
8/10

Solar panels

Very good work and took care of any concerns quickly. Responsive. Thank you very much

1 of 1 people found this review helpful.
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Company Response

Thank you for the positive review. We are happy to hear that you were pleased with your installation. We appreciate you choosing Grasshopper Solar and more importantly your continued support in making Ontario’s power generation clean and affordable!

Sunshine
Sunshine
1 review Ajax, ON
10/10

Solar panels

They were curtious and professional. They were on time and did quality work. The solar panels look good and they cleaned up after installation.

1 of 1 people found this review helpful.
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Company Response

Thank you for the positive review. We are happy to hear that you were pleased with your installation. We appreciate you choosing Grasshopper Solar and more importantly your continued support in making Ontario’s power generation clean and affordable!

luludsousa345
luludsousa345
1 review Fort Erie, ON
10/10

They installed the solar panels on our roof .

The solar panel installation was very professionally done and they left our property in order without any garbage left.

1 of 1 people found this review helpful.
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Company Response

Thank you for the positive review. We are happy to hear that you were pleased with your installation. We appreciate you choosing Grasshopper Solar and more importantly your continued support in making Ontario’s power generation clean and affordable!

smconnor1
smconnor1
1 review Hamilton, ON
10/10

Solar panels

Fast clean. Efficient. All work done well and clean up as well. Very happy. Would recommend

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Company Response

Thank you for the positive review. We are happy to hear that you were pleased with your installation. We appreciate you choosing Grasshopper Solar and more importantly your continued support in making Ontario’s power generation clean and affordable!

darooz
darooz
1 review St. Catharines, ON
10/10

Solar panel installation. Microfit program

Grasshopper was very courteous and professional. Explained the programs and the process to me clearly.
Communication was very timely, clear and helpful.
Post approval inspection and measurements were clearly planned and on site person was knowledgeable and friendly.
Installation time was clearly coordinated, and crew was knowledgeable and friendly.
Any questions were answers with clarity and with pleasure.

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Company Response

Thank you for your feedback. We are happy to that you had a great experience with our team. We are excited to have you as part of the Grasshopper community.

karengrantrn
karengrantrn
1 review Cambridge, ON
10/10

solar panel electrical hookup

Peter was the electrician who hooked up the previously installed (10 days before) Grasshopper solar panels to our house, and set up the hydro reroute. He phoned before he arrived, he was helpful, he always let me know what he was doing and when he wanted to do it. He was polite, respectful and friendly. He arrived to do the work when he said he would and when he had to estimate a time frame he was realistic.

Excellent customer service....you've got a good representative in Peter the electrician.....

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Company Response

Happy to hear you had a great experience with your installation team and electrician. We are excited to have you as a member of the Grasshopper community.

lbisanti
lbisanti
1 review Vaughan, ON
10/10

Solar panels

Workers were Very efficient. Work was done very professionally and quick. Left no debris when completed.

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Company Response

Thank you for the feedback! Glad to hear you were happy with your installation.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Grasshopper Solar

WHO WE ARE

A solar project is about more than electricity. It’s about financing, regulatory know-how, engineering, construction, long-term asset management and operations. And, importantly, like no other energy technology, it’s about people. At Grasshopper, we’re here to address your specific needs. Our team understands a solar project requires the interconnection of key individuals with the ability to materialize the economic, environmental and social advantages of this elegant technology. We’re committed to providing you with a customized solution and exceptional customer service from start to finish.

OUR HISTORY

Grasshopper is a long-time advocate of green energy, with the conviction it will simply make our world a better place for families to live, work and grow. Since starting up in 2007, we have provided energy solutions to homeowners, farmers, municipalities, school boards and large corporations all the world.

CATEGORIES
Renewable Energy, Green Products & Services, and Roofing
PRODUCTS
Solar
SERVICES
Large Scale
WEBSITE
https://grasshoppersolar.com
YEAR ESTABLISHED
2007
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years on panels.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.