Grasshopper Solar

Renewable Energy
5935 Airport Road - Suite 210 Mississauga ON L4V 1W5
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Renewable Energy
Grasshopper Solar
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75%

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Reviews by rating (past 12 months)

Reviews for Grasshopper Solar

Average customer rating:
7.6 10 (54 reviews)

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Alliston c.
Alliston c.
1 review , ON
10/10

Solar panels

Grasshopper installed solar panels in our roof and they prepared all the documentation required for this project. Excellent work. I recommend this company for any solar energy project. They take care of the customers really well. We are very satisfied with the service provided as we didn’t have to do anything, just signed the papers

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lafantaisie.matthew in Ottawa
lafantaisie.matthew in Ottawa
1 review Brantford, ON
10/10

Solar Panel Outfitting A+

Had a great time working with these guys. They were professional the whole way through. They made every step easy to do and explained everything well. My project is complete and ready to roll for the next 41 years.

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glenn.mader
glenn.mader
1 review Cambridge, ON
10/10

Solar installation.

Roof panels, control system, critter guards, contracts, install clean-up, activation. All done professionally and as expected.

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John G.
John G.
3 reviews Toronto, ON
6/10

Solar panel installation

5 kW solar panel system installed on the roof of my house.

None of the workers who showed up were skilled, with the sole exception of a carpenter who was needed for a day.

Communication from Grasshopper was limited to canned messages which failed to address the twists and turns our little project took effectively. It's as if no one over 25 was ever involved and empowered to do a thorough job.

However, more than eight months after signing a contract, Grasshopper did complete all the important parts of the job, allowing us to achieve our main objective, social responsibility for power in ways that were within our means.

I would never hire them for a commercial project. If you hire them for your home, know that they will get it done. Only, however, after much more effort than you would normally expect to put in, over a longer period of time than a focused, experienced, smaller contractor would take.

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Company Response

Hi John,

Thank you for your feedback and bringing this to our attention. It is our goal to make it a positive experience for all our clients however, there are several steps that need to be taken in order to complete a project upon signing a contract. This involves applying for microFIT, completing an onsite assessment, designing your system, getting approvals and permits from engineers and submitting paperwork to your local distribution company. Approvals from the IESO alone can take up to 8 weeks. Once Grasshopper receives an approval we have six months to complete your project. It is our intention and in everyone’s best interest, to complete your project quickly and safely; however due to unexpected constraints there can be delays. All our technicians are trained and licensed for the responsibilities they are assigned and if requested documentation can be provided.

Please contact our Client Care team at 1-866-310-1575 - Ext. 100 should you have any questions or require further clarity. Thank you.

Caren
Caren
2 reviews Hamilton, ON
8/10

Solar panels

Checking the connection and replaced busted fuse in the panel - the guys who worked in our place were very knowledgeable on what they are doing. The panels are now back up.

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afonseca
afonseca
1 review Mississauga, ON
10/10

Solar panels

Solar panels installed on our roof. And unfortunately I can't delete the next sentence. Solar panels installed on our work.

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Company Response

Thank you for the review. We are happy to hear that you were pleased with your installation. We appreciate you choosing Grasshopper Solar and more importantly your continued support in making Ontario’s power generation clean and affordable!

gigiec
gigiec
1 review Orangeville, ON
10/10

solar panels

very professional. They set appointments and keep them. They are also very neat and clean in their work.

1 of 1 people found this review helpful.
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Company Response

Thank you for the positive review. We are happy to hear that you were pleased with your installation. We appreciate you choosing Grasshopper Solar and more importantly your continued support in making Ontario’s power generation clean and affordable!

marlukfarm
marlukfarm
1 review Elmira, ON
10/10

Solar panel installation

Installed rooftop solar system.
Works great!
Good communication.
Neat work!
Hope to do more business in the future.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Grasshopper Solar

WHO WE ARE A solar project is about more than electricity. It’s about financing, regulatory know-how, engineering, construction, long-term asset management and operations. And, importantly, like no other energy technology, it’s about people. At Grasshopper, we’re here to address your specific needs. Our team understands a solar project requires the ...
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