Golden Acre turned our typical suburban house in to a wonderful, modern home.
Jay Doty and his team of subcontractors worked well with our design team prior to and throughout the renovation. Golden Acre's subcontractors were a great help in helping us understand all their work scopes as well as (in numerous occasions) helped us reduce costs and stay practical while maintaining the high level of quality we demanded. We also upgraded a number of features (such as lighting, some bathroom items) using Jay's recommendations while staying within our budget plan.
We used Golden Acre's suppliers for the bulk of our materials without any reservations. Some of our flooring requirements were supplied by alternative vendor as the material was not available elsewhere. We appreciated that Jay and his team was able to work outside of his normal vendor selection without complaint or additional challenges. Prestige's cabinetry work always get our home compliments from visitors.
Golden Acre delivered a full home renovation on time and within our budget. Due to the needs of our children, Jay was pressed to complete the work in a firm time frame. The home was delivered within one week of our commitment date made prior to any work. This more than reasonable completion time kept us from exceeding our budget and negatively affecting our family life as we moved out to rental accommodations during the project.
We only had 1-2 unplanned costs arise during the project. We were able to manage these as Jay had prepared us ahead of time as some unknown issues when we started (condition of sub-floor etc. - which had to be replaced). To be honest, we added a number of features we had never thought of during the project. Jay helped us keep us grounded and not get off track.
In the subsequent year since our renovation, Jay has always been available to discuss and rectify any concerns that arise (all have been minor, such as a cabinet door replacement, shower head alignment and the odd paint touch up etc.). It should be noted that we had an independent, 3rd party review of the work prior to accepting the home back and no significant issues were identified. Minor corrections to paint and some cabinetry was made and we still turned the home over back to us within 24 hours.
We expected more issues and are happy to be wrong on this.
For what it is worth, Jay had promised up front that his goal was to not just deliver our renovation but to ensure we were friends at the end of the work. Jay was right. I do consider him a friend and highly recommend his services on whatever project you might have.