True North Underpinning

Basement Renovation
9 Canvarco Rd Toronto ON M4G
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Basement Renovation
True North Underpinning
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Reviews for True North Underpinning

Average customer rating:
10 10 (96 reviews)

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Peter Nykorchuk from Toronto
Peter Nykorchuk from Toronto
3 reviews Toronto, ON
10/10

Benching Basement

We had our basement benched by True North Underpinning - they were very professional. The guys that did the work were on time, very polite, cleaned up the site when finished. The quote was right on - no extras added on. I would use them again!

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10/10

Underpinning of basement and crawl space

We hired True North Underpinning earlier this year for the excavation and underpinning of our 120 year old victorian row house in Leslieville to create 8" ceilings. The company came in towards the higher end of the quotes we received; and in this case we believe that we got what we paid for and are very happy with our decision. The job turned out to be much more complex than anticipated due to major structural issues uncovered during the excavation; and throughout Daniel and his team took the time to explain our options and worked closely with our engineer on creative solutions that minimized impact to our adjacent neighbor (party wall).

We should note that this was also an unusual job for the team too in that we have an infant (was 4 months when job started) so were home much of the day while the crew was working. At all times the crew was exceptionally respectful and polite - going out of their way to cause as little disruption as possible. Daniel even went so far as to bring by a window air conditioning unit for the time we were without HVAC. He is a real jem! While the job did take longer than anticipated, the True North team held true to their original budget. They really made sure the job was completed right and we would not hesitate to refer them to friends - in fact we already have and hope they are as pleased as we are with their service.

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Company Response

Hey Heather and Jole,

Enjoyed uncovering what "was" the structural wonder of your basement. We hope you guys enjoy what now "is" a solid, deep and functional space. Jole got his gym after all. Thanks for the great review. Cheers.

Daniel

Andrew McAllister in Toronto
Andrew McAllister in Toronto
2 reviews Toronto, ON
10/10

Replace Basement Floor, Waterproofing

True North Underpinning were recommended to us by Sonoma Contracting who were performing our Basement Renovation. Daniel presented a number of options to us including underpinning, benching/curbing or simply breaking up the existing floor, waterproofing and lowering the floor 3 inches with 3 inches of concrete. Our existing floor was terrible and we couldn't proceed without doing something. We opted for simply replacing the floor and waterproofing, due to our overall budget.

Daniel's team were extremely professional, very prompt and caught other problems in the course of their work and proactively fixed them. We had timing issues on our end, and they were extremely patient with us, and once they started, had the work done in less than 2 weeks. Our house had poor access with only one small basement window and a porch hatch to carry out all the concrete and material, and the guys did a great job on it.

I would recommend True North Underpinning to anyone looking for this kind of work.

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Company Response

Hi Andrew,

We're glad you are happy with our product and we're sure you'll enjoy your new, finished basement. Cheers.

Daniel

Matt Janta in Toronto
Matt Janta in Toronto
1 review Toronto, ON
10/10

Underpinning the entire foundation and pouring a new floor

True North came highly recommended by a colleague. The job was particularly challenging because it was done in winter and with the family living in the house. The whole team was very easy to deal with, proactive, with many helpful suggestions throughout. They not only worked well with myself the home owner, but also regulatory authorities, others contractors, and the neighbours. The project was completed on-time, on-budget, and we are very pleased with the results.

1 of 1 people found this review helpful.
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Company Response

Hi Matt,

Thank you for the kind words. We really appreciate the reviews we get. All the best to you and your family. Cheers.

Daniel

Tristan Stevens in Toronto
Tristan Stevens in Toronto
4 reviews Toronto, ON
10/10

Underpinning

We had our 80 year old house underpinned by Truenorth recently and couldn't be happier with their job.

The crew came in early every morning and left late every evening. They worked like horses and managed to finish ahead of schedule. Every last one of them were polite and friendly.

However, Daniel (co-owner) is the real jewel in their crown. I've dealt with many people in this industry before and he's probably the best I've come across. I know they had at least one or two other jobs on the go, but Daniel still made a point of coming around to our house virtually every day. And when Daniel came around, he didn't just shoot the breeze with his guys and then take off; he actually worked and got his hands dirty with the rest of his crew. He would also always made a point of coming to tell us how things were progressing and what we could expect over the next day or two. It was a great experience.

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Company Response

Hey Tristan,

Thanks for the review. Your job is one we keep in memory as the first house we underpinned that was built on a well. I hope the new space is enough for you and your growing family. Good Luck.

Daniel

Rick and Anne from Husband and Wife Team
Rick and Anne from Husband and Wife Team
1 review Toronto, ON

First Review

10/10

Basement underpinning

We hired True North in Oct. 2011 to dig down and underpin our basement.

The crew was very professional, friendly and great to have around. They were as tidy and clean as they could possibly be. They always showed up when they said they would. All steps in the process were explained clearly.
Invoices were itemized and easily understood.

We would have them back in a minute if we had another basement to do!

We will happily recommend them in the future.

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Company Response

Hi Rick and Anne,

Hope Rick got his "man cave" / work shop up and running. It was a pleasure working with you. Cheers.

Daniel

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about True North Underpinning

True North Underpinning is a company fully dedicated to lowering basements of Toronto homes. We have vast experience with all the varieties of houses in Toronto including heritage homes that are over 140 years old, townhouses, detached and semi-detached homes.

We can provide a higher quality service with our True North Underpinning crews who are trained underpinning specialists. You will be assigned a crew that is both professional and courteous. They will see your project through from beginning to end.

When it comes to underpinning your home don't leave it to amateurs or less experienced companies. A major renovation such as this should be done by professionals.
True North Underpinning is proud of our reputation of completing jobs on time and on budget, with the highest quality of workmanship and cleanliness.

Call us for a free site inspection followed by a detailed and itemized estimate. . We are fully licensed and insured including mandatory underpinning insurance.

Underpinning, Basement Lowering, Bench Footings, Internal Waterproofing, Structural Steel Beams and Posts, Basement Walk-outs, Crawl Spaces, Basement Plumbing, Weeping Tiles, and Sump pits

CATEGORIES
Basement Renovation
SERVICES
Underpinning, Basement Lowering, Bench Footings, Internal Waterproofing, Structural Steel Beams and Posts, Basement Walk-outs, Crawl Spaces, Basement Plumbing, Weeping Tiles, Sump pits and in-floor heating.
WEBSITE
http://www.truenorthunderpinning.ca
NUMBER OF EMPLOYEES
16
PAYMENT METHOD
Cheques
LICENSES
Yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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