Master Drain & Water Works

Vitaliy and his crew are amazing. If I can give them six out of five stars, I would. First, I would like to say a BIG thank you for their professionalism - it is a rarity these days and they are a gem! I have dealt with nightmare contractors in the past, so I was initially worried given this was a big job. We had a huge unexpected and emergency problem with our main drain pipe - but the job was done on time and on budget. I was truly impressed with everyone of the staff - friendly and respectful. They squeezed us in as the job was an emergency - our main drain pipe collapsed and we had to get the entire pipe replaced from the house to the city pipe line. This was a big and messy job, but the guys managed to keep the basement clean even when they had to break three holes into the concrete floor. Their price is very reasonable and comparable to other companies, but definitely priceless for their workmanship, professionalism, and expertise. For example, the guys arrived on time every day; was very respectful of our property (e.g., they took off their shoes in the house, they covered up our floor/shelves/appliances/stuff with drop clothes, they took away all garbage/mess from the work), and kept us informed of the progress on a daily basis (even explained step by step what they were doing!). I am very impressed with the entire crew, and would highly recommend them to anyone for any plumbing jobs.