This is the third time that I have used the services of Master Drain & Water Works. After the torrential rain and serious storms that happened in Toronto this August, the basement apartment in my house was flooded and I called Vitaliy Dymchuk, the company owner, to consult him.
As in the past, when a tree root invaded old underground clay pipes and caused problems in my house, Vitaliy promptly responded to my call, came to inspect the premises and organized the work in a timely manner. He and his crew members are exceptionally professional, knowledgeable and efficient.
An old clay pipe running under the apartment was replaced, and weeping tiles and a sump pump were installed. The nature of the work required extensive digging and the removal of soil and other residue from inside the house. The apartment interior was carefully protected with plastic sheets and after the work was completed it was left in immaculate condition. A special thank you to Walter who did an amazing job. He arrived earlier than scheduled on both days, conducted this very hard work effectively and always honoured the time frame that was requested.
Thank you very much again to Vitaliy for always patiently answering my many questions and for providing such an exceptional service. This is an outstanding company that has consistently maintained a high level of professionalism and quality of work, along with honesty and integrity over the years, as evidenced in the review I wrote when I used their services in the past. I highly recommend the services of Master Drain & Water Works and Vitaliy Dymchuk. I would certainly never work with anyone else!