Master Drain & Water Works

Vitaliy came to my house within 24h of my calling him. He and I discussed the advantages and disadvantages of changing my lead pipe service to a 3/4" copper versus a 1" copper service. He gave me the prices for both, explained how long the job would take, pointed out where the holes would be dug in my front yard, and explained what the basement would look like during and after the work was completed. His crew, led by Walter, started the work a few days later at 8am, as promised and, despite the very very cold -20 degree weather, they worked 2 long days and completed the work on schedule. Vitaliy kept his word. It cost what he said it would cost and not a penny more. He started and finished exactly when he said he would. The job was executed just as he said it would be. In addition to this, Vitaliy's price was considerably less than what I was quoted by another company. A week after the job was done, the hole in my walkway sunk quite a bit. I called up Vitaliy and, even though I had already paid him, he had his workers drive by the next day to fill it with more gravel. Despite Vitaliy not being on site during the work, he always answered the phone immediately when I called him. It was as good as having him on site. Vitality provided me with the receipt that I needed to send to the city for the lead pipe replacement programme. The city has since called me to let me know that they will be calling me up in the next month to upgrade the city side so that there is no more lead anywhere in my service. I highly recommend Vitaliy at Master Drain & Water Works 416-910-3599.