I am deeply dissatisfied with the service provided by 1st Air Heating & Cooling. In 2019, I made the decision to purchase a brand new Lennox AC unit from this company, hoping for a comfortable and reliable cooling system. Unfortunately, my experience has been far from satisfactory.
From the beginning, it became evident that the installation and/or repair of the unit were carried out improperly. As a result, I have endured sweltering temperatures during the summer months, leading to extreme discomfort, and a constant state of stress and anxiety. Despite repeated attempts to resolve the issue, it is disheartening to admit that my unit, even in the year 2023, remains non-functional.
Based on my personal experience, I cannot, in good conscience, recommend 1st Air Heating & Cooling to others. The subpar installation, persistent issues, and lack of satisfactory resolutions have left a lasting negative impression. I advise potential customers to seek out alternative options that prioritize reliable service and customer satisfaction.
I sincerely hope that 1st Air Heating & Cooling takes this feedback seriously and takes the necessary steps to rectify their shortcomings. As a consumer, I had high expectations, which were unfortunately not met. It is my fervent wish that other individuals will be spared from similar frustrations and disappointments in the future.
- Approximate cost of services:
- $3,390.00