I bought a new air conditioner from 1st Air Heating company a mouth ago. During the process of the sale and installation, I dealt with a lot of employees of the company. They are all professional, respectful and reliable. I had false issue and I called the technical department of the company and a technician was sent within 8 hours. The technician later found out that the issue I had was totally unrelated to the AC. I dealt with Shabnam who shown a high level of understanding, professionalism and customers relationship. I will definitely recommend friends to the 1st Air Heating & Cooling Ltd.