Appliance Genie Repair And Service

Appliance Genie came on July 28/20 and replaced washer seal. Washer spin cycle hasn't worked since. Drum makes a loud noise as it is hitting something. We called Aug. 7 to get them to return. They said we have to go back through GE. we called GE and got a new service contract number. Appliance Genie contacted us and told us that they don't service our area, yet it was their technician that messed us up. We are still waiting for a resolution with them and GE.