Called Purisoft because I was in need of a new softener after researching I decided this was the place I needed to call. Spoke to Lisa first and set up a day for the install. Mike came by on Dec. 12, 2018. Both of them are very nice and know the products they sell. I would recommend Purisoft to everyone and the product is Canadian (Ontario) made and that is a bonus. Thank you Lisa and Mike.