Purisoft Water Solutions Kitchener

Water Filtration & Purification
Waterloo Kitchener ON N2G 2L3
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Water Filtration & Purification
Purisoft Water Solutions Kitchener
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95%

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Best of 2018 winner 4 timesBest of 2018winner 4 times

Reviews for Purisoft Water Solutions Kitchener

Average customer rating:
10 10 (78 reviews)

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helmann.wilhelm in Toronto
helmann.wilhelm in Toronto
2 reviews Toronto, ON
10/10

Chloro-A-Soft Water Softener

Water softener quality is top-notch, as is the customer service from Lisa and Mike. Mike stopped by my house to help install the softener and was incredibly helpful, knowledgable, and professional. It's rare to find a contractor that possess all three qualities, and I cannot thank him - and Lisa - enough for their help.

As for the quality of the water softener itself, the machine has an excellent build with a fantastic warranty. Hopefully the softener lasts long enough that I don't have to replace it, but if I did I would definitely contact Purisoft again.

Thanks again for everything!

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Celso in Toronto
Celso in Toronto
1 review Kitchener, ON
10/10

Excellent Customer Service

After my water softer broke, I called several companies to request a quote in a new one. Purisoft was the only one more than providing me a quote, also tested my water to make sure I needed a new water softer.
The installation went smoothly. Mike is a very knowledgeable person and made sure everything was working as it should before leaving.
Would definitely recommend them!

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Desiree in Guelph
Desiree in Guelph
1 review Guelph, ON
10/10

30 k Chloro-A-Soft Water softener

Called Purisoft because I was in need of a new softener after researching I decided this was the place I needed to call. Spoke to Lisa first and set up a day for the install. Mike came by on Dec. 12, 2018. Both of them are very nice and know the products they sell. I would recommend Purisoft to everyone and the product is Canadian (Ontario) made and that is a bonus. Thank you Lisa and Mike.

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jackwuwu in Moncton
jackwuwu in Moncton
1 review Waterloo, ON
10/10

New Water Softener and installed

I purchased a new water softener from Purisoft and had them install it. I did some market research about the softeners and found the Prisoft's is the best one according to the cost–performance ratio。 Mike was really nice and helpful and I am very happy and 120% satisfied with Mike's service. I would strongly recommend Purisoft and mike to the customers. .

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Mike in Guelph
Mike in Guelph
2 reviews Rockwood, ON
10/10

Fantastic Service

Based on recommendations we decided to start our quest for a new water softener with Purisoft. From the initial contact to the actual installation the service was fantastic. All my questions were answered immediately and honestly - they even pointed out additional considerations for our decision process. Although they are closed on Sunday Lisa happened to be in the office and answered the call - answering all my questions on her day off. Installation was scheduled within a week of initial contact and installation was on time. We received a call approximately an hour before installation indicating that they were still on schedule. Installation was quick - no mess was left and the old softener was removed for disposal. A thorough explanation of the softener was done including recommendations on the type of salt to use and best places to purchase the salt. The softener has been installed for over one week and we have soft water...and no chlorine smell. Love the fact that the water softener can predict when we might run out of soft water and regenerates itself before actually running out of soft water. Would highly recommend Purisoft.

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Sue Bochner from Jordan
Sue Bochner from Jordan
2 reviews Hamilton, ON
10/10

Knowledgeable and reliable

I found Mike to be extremely knowledgeable about water and the products. Best of all, he didn't try to up-sell me but rather recommended the most economical for our situation. He arrived on time and when he was just a few minutes late for installation, I was called and alerted to that fact. Rarely done these days. I would recommend this company to anyone.

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Company Response

Thanks Sue for the review. We always let our customers know if we are running behind, or if we can arrive earlier. Your time is as important as ours.

Mike in Kitchener
Mike in Kitchener
1 review Kitchener, ON
10/10

Excalibur water softner

Mike performed the installation of my new water softener. He was professional, quick, and highly knowledgeable. He demonstrated how to set up the unit, which was incredibly simple, and how to make changes if needed.

I would highly recommend Mike and Purisoft Water Solutions to anyone who is looking for a new water softener. Canadian made and an excellent product with an outstanding warranty. It doesn't get any better than that.

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Company Response

Excalibur by far makes the best equipment backed by industry leading warranties. Enjoy your soft water!

Des in Waterloo
Des in Waterloo
1 review Waterloo, ON
10/10

Purisoft Chor-A-Soft Water Softener installation

I must say I found Mike, the guy who actually did the installation, to be knowledgeable, professional, courteous and efficient - superlatives all round.

As for the unit itself, everything is fine so far and I'm hoping for some years of trouble-free service from it.

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Company Response

You will have reliable soft water for many many years. Just ensure there is always salt in the brine tank. Thanks for the review!

Valerii in Kitchener
Valerii in Kitchener
1 review Kitchener, ON
10/10

Water softener and drinking water Osmosis filter installation.

Mike came on Sunday with all the equipment, installed in three hours, explained warranty details and left leaving no marks of installation work or dust. Exceptional approach to customer service. Two thumbs UP!

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Company Response

Thank you for the review. It was a pleasure.!

Becky in Toronto
Becky in Toronto
1 review Toronto, ON
10/10

Reliable and trustworthy!

My boyfriend and I are new to the Waterloo area, and have found it difficult finding reliable and trustworthy services for our home. Both Lisa and Mike made the process of choosing and installing our water softener so easy, and it has worked without issues since! Highly recommend them for their services!!

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Company Response

Thanks Becky for the review. I hope you and your boyfriend are enjoying the soft water.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Purisoft Water Solutions Kitchener

Purisoft Water Solutions is family owned and operated. Our family is committed to providing your family with pure, healthy, soft water. Our customers receive friendly, reliable and uncompromising service. We also offer free installation on all our products! Purisoft Water Solutions services a large portion of Central Ontario. With two ...
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