I needed to replace my water softener after the old one broke. Called a few places, Purisoft stood out right away: clear and helpful explanations by Lisa, who picked up the phone, a reasonable price and a reasonable wait time for the installation appointment. Mike, who performed the installation, produced a very good impression as well: he clearly likes what he is doing, gives detailed explanations and is enthusiastic about the products he installs. The softener is working as it's supposed to so far, that's all I can say about it for now, since it's just been installed. But the experience with Purisoft was great, I can certainly recommend them.