Real Canada Wide Moving Services Inc.

Moving & Storage
Edmonton AB T5B 1G9
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Patrick Reed in Edmonton
Patrick Reed in Edmonton
1 review Edmonton, AB
0/10

didn't show up.

Didn't show up. I flew with my wife to Montreal from Alberta to assist our daughter's packing and clean up of apartment. We had confirmed booking for move on Sept.29th between 8 - 11 am. At 8:11am that morning we received a call that truck had broken down day before and the soonest they could move our daughter's belongings was in 5 days. I asked if any solutions they could provide us and they recommended we hire a moving truck to pick-up and store until they could get there (ironic?). I then called the customer service specialist line, and left a message to call us back please. Without a vehicle, we finally securred a pick-up last minute in Montreal (not as easy as you may think...ha) and moved everything ourselves to a Uhaul facility that impressed us so much, we gave them the business to transfer the belongings to Alberta for us. Upon getting back to work this morning (Oct.1) in Alberta, i still hadn't heard back from Real Canada Wide Moving so i called to ask if i could speak to a manager about our crisis over the weekend. They indicated i would receive my deposit back, and sure enough a few hours later i received an email 'sorry about that, we refund your deposit. Your receipt is attachment. Have a good day!' As an owner of a few Alberta businesses, i would punish MYSELF if this was my best customer service. Wouldn't recommend

Approximate cost of services:
$0.00
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